Technical Analyst I
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Job Location:
Altamonte Springs, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more at
Pavion and our family of companies are seeking a talented and motivated Technical Analyst I to join our security business unit.
Primary Responsibilities:
- Troubleshoot technical issues user account management and provide KB articles
- Provide advanced technical expertise and commit to customer service
- Respond to Ticket Requests for IT Technical Support
- Install configure and ship hardware
Basic Qualifications:
- High School Diploma
- 2-3 Years experience customer service in Technical Position
- Ability to Self Manage
Preferred Qualifications:
- CompTIA/Microsoft 365 certifications preferred
- Experience in Service Desk Telephone and ticketing management software
- Technical Proficiency with Microsoft and Mac operating systems
- Active Directory Experience
Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Required Experience:
IC
Key Skills
- Bakery & Pastry
- Computer Software
- Jira
- Accident Investigation
- Chemistry
About Company
In an era where the threat of wildfires grows more pronounced, the demand for advanced fire management and safety strategies is at an all-time high. Pavion is at the vanguard, driving forward with innovative technologies not...
