Call Center Representative
Share
Job Location:
Houston, MS - USA
Hourly Salary:
$ 28 - 30
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Call Center Representative
Location: Houston TX
Schedule: Monday to Friday 8-hour shifts
Salary: $28 - $30 per hour
About Us
At Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel your business forward.
Job Description
We are seeking a dedicated and enthusiastic Call Center Representative to be the first point of contact for our this role you will be responsible for handling inbound and outbound calls assisting customers with their inquiries and providing excellent service that reflects our companys values. You will play a crucial role in maintaining customer satisfaction by resolving issues efficiently and accurately.
Responsibilities
- Answer incoming calls and respond to customer inquiries with professionalism and accuracy.
- Process customer orders requests and complaints effectively and efficiently.
- Provide product information and guide customers through solutions to enhance their experience.
- Utilize computerized systems to track customer information document interactions and follow up on open cases.
- Identify and escalate priority issues to the appropriate departments when necessary.
- Maintain up-to-date knowledge of company products services policies and procedures.
Qualifications
- High school diploma or equivalent required; associate degree or higher preferred.
- Previous experience in a call center or customer service role is a plus.
- Excellent verbal and written communication skills with a customer-oriented attitude.
- Ability to handle stressful situations and resolve conflicts amicably.
- Strong problem-solving skills with a keen attention to detail.
- Proficiency in using computer systems and handling multiple software applications.
Benefits
- Competitive hourly pay ($28 - $30 per hour).
- Opportunities for career growth and skill development.
- Dynamic and creative work environment.
- Health and wellness benefits package.
- Paid time off and holidays.
- Monday to Friday schedule with consistent hours.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Now Hiring: Communications CoordinatorJoin Style Netbox in Santa Ana, CA! About the Role: Style Netbox is looking for a dynamic and detail-oriented Communic...
