Service Advisor Porsche West Houston
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At Porsche West Houston every interaction reflects the prestige of the Porsche brand. We are seeking an experienced Luxury Service Advisor who can deliver a refined customer experience guide clients with expertise and ensure seamless communication between customers and our factory-trained technicians.
Responsibilities:
- Welcome clients with professionalism and hospitality that reflects the Porsche standard.
- Document concerns clearly and ensure accurate vehicle diagnoses.
- Provide consultative explanations of recommended maintenance and repairs.
- Communicate estimates obtain approvals and proactively recommend services.
- Coordinate with technicians to optimize productivity and timely repair completion.
- Keep customers informed with timely updates and realistic timelines.
- Ensure RO accuracy and profitability while maintaining exceptional CSI.
- Maintain detailed records supporting warranty and future service needs.
- Handle customer concerns with discretion and professionalism.
- Stay current on Porsche technologies bulletins and brand initiatives.
Qualifications :
- Minimum 3 years of high-line or luxury Service Advisor experience (BMW Mercedes-Benz Lexus Audi etc.).
- Strong communication organizational and customer service skills.
- Solid technical understanding of vehicle systems.
- Ability to multitask and perform in a fast-paced environment.
- Valid drivers license with a clean driving record.
- Must pass pre-employment background MVR and drug screening.
- Must be authorized to work in the USA.
Preferred Qualifications:
Prior Service Advisor experience at a Porsche dealership.
Additional Information :
Compensation (Draw / Commission):
- Performance-based earnings range: $8000 - 12000 per month
- Actual earnings depend on performance. High-performing professionals who consistently meet and exceed store and corporate goals often earn well above this range.
Schedule:
- FULL TIME
- Sundays Always Off
- Saturday Availability Required
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more
