Cards Operations Specialist Issuance

• Maintaining consistent and high-level execution of recurring responsibilities in relation to card manufacturing or issuance and delivery;
• Supporting own team in reaching main performance metrics targets and SLAs set to Operations organisation;
• Meeting individual SLAs and KPIs set for the role;
• Act as the primary point of contact for resolving any discrepancies or issues related to card production and delivery;
• Coordinate manufacturing-related improvements in designated regions such as chip migration testing changing of product codes etc;
• Build and maintain key relationships with external partners (manufacturers delivery partners);
• Identify opportunities to streamline the card manufacturing and delivery process improve efficiency and reduce the risk of errors or delays;
• Following operational procedures and keeping track of critical updates.

Qualifications :

•  
• Youre accurate and pay attention to detail. 
• Youre meticulous and accurate in your task execution.
• Youre SLA driven and are motivated to hit team and personal metrics.
• You place customers first and you make no compromise on this.
• Youre a clear and honest communicator and able to articulate potential improvements.
• Youre comfortable with feedback and being part of a team where ideas are shared and openness is valued.
• Youre proactive and collaborative.
• Youre flexible with your work hours. We aim to help our global customers any time they need it occasionally during weekends and holidays.
• Bonus: Youve worked in card manufacturing or have experience with supply-chain/delivery optimisation.
•  

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Remote Work :

No

Employment Type :

Full-time