Customer Service English speaker (mfd)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
WE ARE GROWING FURTHER and we are looking for YOU! Would you like to ensure that Harry and Megan can take all of their furniture to their first flat together without anything getting broken Or give Family Smith a memorable holiday experience when they are traveling with their children for the first time Or help Ms. Meyers get to her business meeting on time Join our international service & sales team and help us provide a premium service to our US customers as English speaking Customer Service Agent (m/f/d) so that they will keep coming back to us.
Have you already had the opportunity to gain experience in a call center environment Perfect then get started right away. Sounds interesting Then apply and support our service & sales team as a English Customer Service Agent (m/f/d) and please send us your application documents in English.
YOUR ROLE AT SIXT
- You are the first point of contact for our customers and provide advice to their requests regarding their bookings rental agreements complaints and invoices
- You assist our business and private customers on the phone and via email in using the online booking systems to make reservations offer our customers a full-service package and find a solution for any problem
- You always have a sympathetic ear and you advise our customers over the phone and via email
- We are big on team spirit - thats why youll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty
YOUR SKILLS MATTER
- Language You are fluent/native in English (written & spoken) and have an understandable and clear way to speak and express yourself
- Experience You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner. You already have some experience in customer service working in a call center or BPO environment
- Interpersonal Excellence You are a reliable team player with strong communication and organizational skills thrive under pressure and remain flexible and dependable - even in a dynamic shift-based work environment
- Team spirit You like to work in international teams and appreciate the exchange with colleagues
- Tools You are practiced in using MS-Office programs especially Outlook Word and Excel
WHAT WE OFFER
- Generous Time Off Enjoy 28 days of vacation an additional day off for your birthday and 1 volunteer day per year
- Work-Life Balance Benefit from a hybrid working model with no dress code
- Permanent Contract & Bonus Enjoy a permanent employment contract with performance-related bonuses that reward your contribution
- Great Employee Benefits Access discounts on SIXT rent share ride and SIXT along with partner discounts
- Training & Development Participate in training programs designed for your personal growth and development
- Health & Well-being Private health insurance to support your well-being plus the Coverflex advantage system
Additional Information :
About us:
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
SIXT is a leading international provider of high-quality mobility services. With almost 9,000 employees worldwide in 2023 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hail ... View more
