Villa Host Supervisor (Spanish Speaking)
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Job Location:
K Dhigufinolhu - Maldives
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
- Greet and assist guests in a warm courteous and professional manner.
- Handle guest complaints and concerns in a professional and empathetic manner aiming for swift and satisfactory resolution.
- To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.
- Oversee the Villa Host teams daily operations including check-in check-out and guest registration processes.
- To oversee the service and attitude with which our guest service is being delivered and ensure it meets the highest standard of Anantara at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- Maintain accurate and organized guest records ensuring compliance.
- Coordinate with housekeeping and maintenance departments to ensure timely room readiness.
- To be proactive and innovative suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- To develop a close and harmonious working relationship with all hotel departments.
- Conduct daily shift briefings/meetings and pass on all information to team-members.
Qualifications :
- Excellent communication skills
- Fluent in English and Spanish
- Any additional language is an advantage.
- Minimum 1 to 2 years of experience in front office operation; preferably in a similar quality hotel.
- A friendly outgoing behavior able to involve and support operation.
- Proactive resourceful and able to work independently.
Additional Information :
- A dynamic work culture in the most beautiful environment
- Competitive Compensation & Benefits Package
- The opportunity to be part of our successful Brands in the Maldives
- Great career development and opportunities with Minor Hotels
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Experience Working With Students
- Classroom Management
- Communication skills
- Algebra
- Behavior Management
- Classroom Experience
- Lesson Planning
- Preschool Experience
- Teaching
- Training & Development
- Experience with Children
- Writing Skills
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
