Client Onboarding Consultant
Share
Job Location:
Heredia - Costa Rica
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Responsibilities:
- Analyze contracts and project documentation to define scope and requirements.
- Review client configurations during quality assurance and create technical build specifications.
- Configure accounts platforms and products including user provisioning and authentication setup.
- Troubleshoot and resolve eligibility and provider ID errors ensuring compliance with EDI standards.
- Lead onboarding meetings document important decisions and keep partners aligned.
- Recommend process improvements and automation opportunities to enhance efficiency.
Qualifications :
- Bachelors degree in Business Information Technology Computer Science or equivalent experience.
- 02 years of experience in client onboarding implementation or related roles.
- Familiarity with project management tools and methodologies.
- Strong communication skills and across diverse teams.
- Proficiency in MS Office and documentation platforms.
- Commitment to promoting an inclusive collaborative and client-focused environment.
Additional Information :
Benefits/Perks:
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
This is a fully remote job opportunity. #LI-Remote
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward and recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
