Senior Manager, Enterprise Systems (Salesforce Platform)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
The Senior Manager Enterprise Systems plays a critical leadership role in Assents technology organization.
Reporting to the Sr. Director Technology & Data Solutions this role leads the team responsible for the
strategy governance and optimization of the Salesforce platform (Sales Service and Experience
Clouds)a core system powering Assents commercial and customer success operations.
The right candidate brings an AI-first mindset and is keenly interested in identifying automation and
innovation opportunities through Agentforce and other Salesforce solutions helping drive smarter faster
and more connected business processes across the enterprise.
As the owner of Salesforce the Senior Manager ensures the platforms stability scalability security and
long-term health. The role also provides limited administrative oversight for a small number of connected
satellite systems ensuring alignment and data consistency across the broader enterprise ecosystem. The
Senior Manager partners closely with the Enterprise Integration Enterprise Architecture and PMO teams
to ensure cross-functional alignment effective integrations and a scalable technology foundation.
This is an opportunity to lead the evolution of Assents Salesforce ecosystem shaping its future state
through modern architecture automation and innovation. The Senior Manager will play a central role in driving
measurable business outcomes and platform excellence across a global cross-functional environment.
Key Responsibilities
- Lead and mentor the Enterprise Systems team fostering excellence accountability and continuous improvement.
- Manage Salesforce platform ownership (Sales and Service Clouds) ensuring stability scalability data integrity and security.
- Establish and enforce Salesforce best practices across configuration automation and governance.
- Drive platform modernization through Flow-first and Lightning-first design principles.
- Partner with the Enterprise Integration team to ensure seamless connectivity and scalable integration patterns (e.g. Workato Salesforce APIs).
- Maintain the Salesforce roadmap reporting progress and platform health to leadership.
- Oversee vendor relationships user access and compliance in collaboration with IT Security.
- Translate business priorities into actionable delivery plans managing backlogs sprints and change control processes.
- Deliver measurable improvements in adoption performance and automation maturity aligned to KPIs.
- Champion AI and automation opportunities (e.g. Agentforce) to enhance productivity and user experience.
- Build strong cross-functional partnerships with Sales Customer Success Finance and Operations ensuring Salesforce solutions meet enterprise needs.
Qualifications :
Leadership and Salesforce Platform Management Experience
- At least 7 years of hands-on Salesforce technical experience with proven success overseeing the administration optimization and governance of the Salesforce platform (Sales Service and Experience Clouds).
- A minimum of 2 years leading Salesforce platform teams or major cross-cloud initiatives is required. The ideal candidate has a strong technical foundation in Salesforce configuration automation and security combined with the leadership ability to guide a distributed team of administrators and manage vendor partnerships.
- This role requires a seasoned leader who has successfully driven platform roadmaps ensured scalability performance and data integrity across complex enterprise environments and applied Salesforce best practices to deliver innovation automation and measurable business value. Experience integrating Salesforce with other business systems is essential.
Additional Qualifications
- Bachelors degree in Computer Science Information Systems Business Administration or a related field.
- Proven success owning the Salesforce platform including configuration security and release understanding of Salesforce architecture data model and ecosystem tools.
- Demonstrated experience managing roadmaps security posture and executive reporting for enterprise platforms.
- Experience collaborating with integration architecture and security teams to ensure platform scalability and compliance.
- Excellent leadership and communication skills with the ability to influence cross-functional teams.
- Strong organizational and analytical abilities with the capacity to manage multiple initiatives simultaneously.
- Awareness of AI and automation trends within Salesforce and related SaaS applications.
- Professional certifications in Salesforce (Administrator Advanced Administrator or Platform App Builder) are considered assets.
Additional Information :
Life at Assent
Wellness: We believe that you and your familys well being is important. As a result we offer vacation time that increases with tenure comprehensive benefits packages (details vary by country) life leave days and more.
Financial Benefits: Its not all about the money well its a little about the money. We understand that financial health is important and we offer a competitive base salary a corporate bonus program retirement savings options and more.
Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options volunteer days and opportunities to get involved in corporate giving initiatives.
Lifelong Learning: At Assent curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.
At Assent we are committed to growing and sustaining an environment where our team members feel included valued and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).
Our commitment to diversity equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences and fostering a culture of belonging where all team members are included treated with dignity and respect promoted on their merits and placed in positions to contribute to business success.
If you require assistance or accommodation throughout any part of the interview and selection process please contact and we will be happy to help.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Disaster Recovery
- Business Process
- SQL
- Active Directory
- VMware
- Customer Service
- Information Technology
- data integrity
- Windows
- Project Management
- Troubleshoot
- System Administration
- Management System
- Procedures
- hardware
About Company
Assent is the leading solution for supply chain sustainability tailored for the worlds top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assen ... View more
