You will work to develop new pipeline and business sales revenue focusing on the Transportation and Infrastructure public sector market. You will accomplish this through strategic thought leadership account alignment and planning solution modeling partner alignment and using business development strategies and identifying funding sources across all territories and verticals.
What you get to do in this role:
- Provide strategic leadership and subject matter expertise supporting key Transportation and Infrastructure opportunities.
- Develop and execute ServiceNows go-to mission market strategy maintain relationships with Senior Leaders and work collaboratively across product lines business units and partners to drive growth within ServiceNows Public Sector business.
- Be the relationship manager between customers partners and ServiceNow
- Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customers strategic outcomes
- Manage all Executive relationships between ServiceNow and assigned clients
- Build strategic partnerships with partners lobbyists and consultancies.
- Build trust and deep multi-tiered relationships through assigned clients organization from project/IT teams to CxO level
- Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
- Achieve financial targets set out for the assigned clients including Licenses Renewals and Professional Services.
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 3 years of experience in client management and aligning account strategies to revenue opportunities within the Public Sector.
- 2 years of experience as a Mission Account Manager or equivalent role with validated multi-million-dollar public sector sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management HR Security Operations Customer Service and IT Operations Management (within software or IT sales organizations)
- Experience achieving sales targets
- Experience leading virtual or matrixed teams
- Ability to understand broad macro-level business IT needs for a prospective client
- Travel up to 50% (depending on geography/region)
For positions in this location we offer a base pay of $160580 - $265020 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
You will work to develop new pipeline and business sales revenue focusing on the Transportation and Infrastructure public sector market. You will accomplish this through strategic thought leadership account alignment and planning solution modeling partner alignment and using business development str...
You will work to develop new pipeline and business sales revenue focusing on the Transportation and Infrastructure public sector market. You will accomplish this through strategic thought leadership account alignment and planning solution modeling partner alignment and using business development strategies and identifying funding sources across all territories and verticals.
What you get to do in this role:
- Provide strategic leadership and subject matter expertise supporting key Transportation and Infrastructure opportunities.
- Develop and execute ServiceNows go-to mission market strategy maintain relationships with Senior Leaders and work collaboratively across product lines business units and partners to drive growth within ServiceNows Public Sector business.
- Be the relationship manager between customers partners and ServiceNow
- Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customers strategic outcomes
- Manage all Executive relationships between ServiceNow and assigned clients
- Build strategic partnerships with partners lobbyists and consultancies.
- Build trust and deep multi-tiered relationships through assigned clients organization from project/IT teams to CxO level
- Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
- Achieve financial targets set out for the assigned clients including Licenses Renewals and Professional Services.
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 3 years of experience in client management and aligning account strategies to revenue opportunities within the Public Sector.
- 2 years of experience as a Mission Account Manager or equivalent role with validated multi-million-dollar public sector sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management HR Security Operations Customer Service and IT Operations Management (within software or IT sales organizations)
- Experience achieving sales targets
- Experience leading virtual or matrixed teams
- Ability to understand broad macro-level business IT needs for a prospective client
- Travel up to 50% (depending on geography/region)
For positions in this location we offer a base pay of $160580 - $265020 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
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