Clinical Leadership Coordinator

Job Title: Clinical Leadership Coordinator

Position Code: C23E Exempt

Department: Health Center Operations

Position Category (330): Management and Support Staff (L30a)

Position Category (Rphca): Administration Staff

Union Exempt: Yes

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

A. POSITION SUMMARY

Under the direct supervision of the FCCH Chief Medical Officer this position is responsible for providing essential support with clerical and/or administrative tasks for all FCCH clinical leaders (Medical/Dental/Behavioral Health/Informatics).

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. 1. Assists in the coordination and maintenance of meeting schedules for all clinical leaders as requested;
2. 2. Attends various meetings and produces meeting minutes and agendas as directed;
3. 3. Provides appropriate support for verbal communications and written correspondence as directed;
4. 4. Researches specific topics to gather additional information as directed
5. 5. Conducts preliminary analysis of data to provide meaningful information for requester;
6. 6. Produces monthly provider after-hours call schedule;
7. 7. Teaches annual trainings for infection control procedures laboratory procedures and other medical-related trainings as directed;
8. 8. Assist with Performance Improvement and Quality Improvement projects
9. 9. Assist in data collection and analysis;
10. 10. Assist in coordination of staffing;
11. 11. Performs miscellaneous job-related duties as assigned.

C. MINIMUM EDUCATION AND EXPERIENCE

1. Post high school degree/certificate in health care or related field; and
2. Five years of directly-related experience.
3. Clinical knowledge and/or knowledge of health care delivery systems preferred.
4. Experience with electronic patient records systems preferred.
5. Qualified Spanish interpreter- National certification preferred
6. Other job experience may be considered as equivalent at the discretion of the hiring officer/supervisor.

D. LICENSES/CERTIFICATIONS REQUIRED

• CPR certification within six months date of hire

E. KNOWLEDGE SKILLS AND ABILITIES REQUIRED

1. Highly functional knowledge of Federally Qualified Health Center systems and programs;
2. Ability to read and understand organizational policies procedures and systems;
3. Ability to accurately produce meeting minutes and follow up on resulting assigned tasks;
4. Ability to produce written documents including letters e-mails or other communications as requested with minimal direction and excellent use of grammar punctuation and spelling;
5. Knowledge of customer service standards and procedures;
6. Functional knowledge of data entry and basic analytical principles and practices preferably in a health care environment;
7. Research and data interpretation skills;
8. Ability to identify and work effectively with internal and external resources to include community partners;
9. Ability to function effectively under stress and high workload including ability to effectively and appropriately multitask and organize/prioritize time and effort;
10. Ability to adhere to strict standards of confidentiality;
11. Ability to communicate (both verbally and in writing) with diverse groups of people to include staff and providers Management Team Governing Board and/or government/regulatory agencies/entities;
12. Ability to create a working environment that is conducive to group effort and organizational effectiveness;
13. Ability to read interpret and understand regulatory/accreditation standards and grant/contract requirements;
14. Working knowledge of and willingness to support all applicable Performance Improvement processes;
15. Ability to demonstrate expertise in working with a wide variety of computer software applications to include Microsoft Office products (Outlook Word Excel PowerPoint) and other specialty programs (e.g. Survey Monkey etc.);
16. Ability to work independently with general direction;
17. Knowledge of and familiarity with compliance programs and ability to cooperate fully and comply with laws and regulations;

F. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS

A person in this position has sufficient time to complete most tasks although under pressure depending on organization demands. There are opportunities to relax from physical exertion or to change position in work activities.

1. Physical Effort and Dexterity: Moderate physical activity. Requires handling of average weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day. Good dexterity to operate personal computer and office equipment
2. Machines Tools Equipment required to be operated: Capable of using office machines and personal computers for word processing data entry and spreadsheet/database applications.
3. Visual Acuity Hearing and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to communicate clearly and accurately for work and safety compliance.
4. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Work environment may occasionally involve potential exposure to potentially dangerous materials and situations at the clinical sites that require following extensive safety precautions and may include the use of protective equipment. Position may require travel throughout the Albuquerque Metropolitan area. Work regularly scheduled Monday-Friday although weekends and evenings may be required for meetings and to meet deadlines.

• Revised: 12/11/2017
• Reviewed: 12/11/2017