Service Technician

Cincinnati, OH - USA

Monthly Salary: Not Disclosed

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

About Us

Grover Gaming now proudly a part of Light & Wonder is a leading force in the charitable gaming industry. Our mission is to deliver world-class electronic gaming solutions that support veteran fraternal and charitable organizations across the country. With a strong focus on building relationships game and product innovation service and support were transforming how our charitable partners raise money for the causes that matter most.

SUMMARY:The Service Technician will be responsible for installing troubleshooting and repairing games and associated systems when malfunction occurs. They will also perform preventive maintenance to all machines to ensure they are functioning accurately. The role will require daily travel throughout a designated territory in and surrounding Southwestern Ohio and Southeastern Indiana.

QUALIFICATIONS:To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

RESPONSIBILITIES:

Understand and embody the companys Mission Vision and Values acting as an ambassador for these principles.
Travel to locations performing various functions and tasks.
Perform basic troubleshooting techniques on the main components of a cabinet i.e. bill acceptors printers monitors logic box etc.
Replace all broken parts i.e. bill acceptors printers monitors logic box etc.
Operate hand tools soldering equipment electrical test equipment and other equipment as needed.
Troubleshoot point of sale and/or server issues i.e. no internet connection IP address conflicts install a printer and set as default etc.
Frequently move machines weighing in excess of 400 pounds.
Perform all preventative maintenance on each type of device.
Properly complete work orders to record repairs and service.
Setup and configure the router for a location.
Properly wire a location so that there are no loops.
Assign static IP addresses to game terminals routers servers and POS.
Provide exceptional service to our guests and employees.
Perform other duties as assigned.

We are Grover Gaming!
At Grover Gaming we build entertainment experiences that excite and inspire. From innovative electronic games to mission-driven partnerships our work powers charitable gaming across the country helping nonprofits fund the causes that matter most. We believe in doing what you love and doing it with purpose. Our team of innovators creators and problem-solvers is shaping the future of charitable gaming. Together we are building more than games we are #playingitforward by building community impact and opportunity.

Why Grover Gaming
Join a passionate team in one of the most exciting sectors of the gaming industry
Be part of a mission-driven organization that supports charitable causes
Competitive salary and benefits
Opportunities for advancement and growth
A culture built on innovation integrity and service

Dont meet every requirement Studies show that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Grover Gaming we know that creativity passion and different perspectives are what make our games and impact truly special. We welcome people from all backgrounds and experiences. If this role excites you but your experience doesnt match every qualification we still want to hear from you. You could be exactly the teammate we need!

#LI-AM1

Qualifications

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. If youd like more information about your equal employment opportunity rights as an applicant under the law please click here for EEOC Poster.

Required Experience:

Position SummaryAbout UsGrover Gaming now proudly a part of Light & Wonder is a leading force in the charitable gaming industry. Our mission is to deliver world-class electronic gaming solutions that support veteran fraternal and charitable organizations across the country. With a strong focus on bu...

Position Summary

About Us

Understand and embody the companys Mission Vision and Values acting as an ambassador for these principles.
Travel to locations performing various functions and tasks.
Perform basic troubleshooting techniques on the main components of a cabinet i.e. bill acceptors printers monitors logic box etc.
Replace all broken parts i.e. bill acceptors printers monitors logic box etc.
Operate hand tools soldering equipment electrical test equipment and other equipment as needed.
Troubleshoot point of sale and/or server issues i.e. no internet connection IP address conflicts install a printer and set as default etc.
Frequently move machines weighing in excess of 400 pounds.
Perform all preventative maintenance on each type of device.
Properly complete work orders to record repairs and service.
Setup and configure the router for a location.
Properly wire a location so that there are no loops.
Assign static IP addresses to game terminals routers servers and POS.
Provide exceptional service to our guests and employees.
Perform other duties as assigned.