High Volume Service Advisor
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Job Location:
Twin Falls, ID - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Our guests expect (and deserve) the absolute BEST experience when bringing their vehicle in for service. That is where you come in.
Do you:
- Have a willingness to accept challenges that come along with being front line members of our Service team
- Strive to continually improve your skill-set and knowledge for the benefit of our guests team and of course yourself
- Have a knack for being patient with guests who may be just finding out about extensive repairs to their car how they will work through it
- Enjoy assisting a high volume of guests each day (walk in and with appointments) to provide them with the absolute best service possible
Our team has a need for the right advisor to join our team. Is that you
Twin Falls Subaru has been the Magic Valleys #1 Volume Automotive Retailer for the past few years. With that many vehicles hitting the road in addition to existing vehicles & new residents to the Magic Valley area & beyond - we have an opening for a professional well spoken Service Consultant to provide 5-star service to all of the guests that give us the opportunity to assist them with their repair & maintenance needs.
We are assisting people with repairs that they may not be expecting or mentally prepared for the expense that just popped into their world. With Honesty Empathy Appreciation Respect and Trust we must serve our guests in the most professional manner. Our mission is to be so effective we are able to be helpful to order to do that we will not treat them as just a number or take for granted the trust they have put in our team to get their Subaru (or other make vehicle) back on the road as quick efficient and affordably as possible.
Benefits
- 401K Plan w/ match
- Medical and Dental
- PTO
Responsibilities
- Oversee flow of our Service Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensure that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
REQUIREMENTS:
- Organized and friendly personality
- Time management skills
- Fantastic communication skills with your customers
- Adhere to and live by the Values and Brand Promises of Twin Falls Subaru
- Professional well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid drivers license and have a satisfactory driving record.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Twin Falls Subaru is busting at the seams with work and needs your talent. Looking for experienced automotive techs apply today get hired today and work in our ...
