Customer Service Specialist Billing
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Job Location:
Lafayette, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Roles & Responsibilities:
Primary duties include but are not limited to:
- Ensure billing accuracy using the McLeod system by auditing contract rates pricing customer billing requirements third-party carrier invoices and accessorial charges (e.g. hazmat fuel surcharges).
- Clear billing queues daily and meet individual productivity and accuracy goals.
- Work proactively with internal teams to resolve discrepancies and ensure all billable activities are invoiced.
- Respond to internal and external customer inquiries in a professional timely and accurate manner.
- Collaborate with terminals operations and customers to resolve billing disputes documentation issues or rate discrepancies.
- Research and resolve billing issues failed transactions and rebills for assigned accounts.
- Identify outstanding accounts for receivable issues in partnership with the Collections department.
- Maintain knowledge of specific customer billing requirements and update system records accordingly.
- Perform other related duties as assigned.
Position Requirements:
- High school diploma or GED equivalent.
- Prior billing auditing or transportation industry experience preferred.
- Proficient in Excel and Word.
- Familiarity with McLeod or similar billing software is a plus.
- Strong attention to detail organizational skills and ability to multitask in a time-sensitive environment.
Excellent communication and interpersonal skills.
Required Experience:
IC
Key Skills
- Medical Collection
- Accounts Receivable
- Athenahealth
- ICD-10
- Medical Coding
- 10 Key Calculator
- Detailing
- ICD-9
- Medical Billing
- Microsoft Excel
- CPT Coding
- Medicare
About Company
United Vision Logistics is your premier partner in Transportation and Logistics solutions, streamlining supply chains, trucking, & logistics services.
