TheDirector ofPrograms should be a highly organized self-starter with the ability to manage programs across Brooklyn Queens & Staten Island. The individual holding this position must be able to use online apps and programs such as Microsoft Office products including SharePoint Power BI One Drive ExcelPayCom Precision Care andhave the abilitytolearnother data management systems. The individual holding this position must be able to analyze and produce chartsgridsand other reports to evaluate and communicate program and personal performance. The person holding this position must be able to work on multiple projects and committees while performing their core job tasks.
Staff Supervision andDevelopment
Reporting tothe VP of Residential Services the Director of Programs for Developmental Disabilities Servicesisresponsibleforthe supervision and Managersoversee theday-to-day operations ofresidential programs acrossBrooklynQueensand Staten Island. These programsinclude ICFs IRAs&Supportive Apartments
Participate in division meetings including Clinical DDOC Operations and other meetings as assigned by their VP the Sr. VP of Residential Servicesor executive leadership
RepresentHeartShareand its administration both within and outside the organization in a manner that promotes the values goals and mission ofHeartShare
Be on call for emergencies and other program needs
Conductprogram visits and 1:1meetingwith direct reports. Facilitategroup training ensuring compliance with mandatorytrainingsand further development ofskills and abilities
Fiscal
Participate in the development of program budgets (Staffing & OTPS)
Ensure that programsmaintaincompliance with agency and regulatory responsible forreviewing and reconcilingassignedprograms personal allowance ledgers
Ensure that programs stay within their assigned FTEs producing and reviewing overtime reportsandapproving overtime hours
Ensure compliance with billing reviews ofPcareand other billing systems. The person holding this position will alsobe responsible forapproving Data Exception Collectrequest
Property Maintenance
Ensure quality in the ongoing maintenance of physical plant facilities including repairs furnishingsequipmentand exterior maintenance
Client and Family Engagement
Ensure that services delivered tothe individualsmeet regulatory and agency standards
Ensure that servicesareperson centeredand inaccord with the individuals Life and Staff Action Plan
As neededparticipateinLife Plan and Day program meetings
As needed meet with family members and other service providers to help resolve issues
Quality Assurance
Ensure pragmaticcompliance withall pertinent federal state and city review program records and meet with management staff to ensure that programs are fully preparedfor internal and external surveys
Assistcoordinators/managers indeveloping plansofcorrective action (POCAs)forbothinternal that all corrective items are completed by program management and/or designated others within specifiedtime frames
Review findings of investigations meet withappropriate staffto resolve issues and ensureappropriate follow-upwithin designatedtimeframefor both investigation reports and SRCrecommendations and request
As neededparticipateinProgram Planning Team day services& clinical meetings
Benefits
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You canexpect:
HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process please reach out to.
About Heartshare
Who WE ARE:
For over 150 years Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated
#INDHP
Required Experience:
Exec