Fleet Dispatcher, Large Food
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Job Summary
Job summary
- Dispatcher is responsible for coordinating the daily movement of trucks and drivers to ensure timely cost-effective and customer-focused deliveries. This role involves assigning routes tracking fleet activity in real-time identifying irregularities in vehicle usage managing driver communication and resolving operational issues promptly.
- Main responsibilities
Accountability
- Trip Planning & Dispatching
- Assign vehicles and drivers to delivery or transport jobs based on availability route efficiency and vehicle load capacity.
- Issue daily trip plans and instructions to drivers including customer locations timelines and specific requirements.
- Ensure drivers have necessary documentation (delivery orders permits manifests etc.)
- Real-Time Fleet Monitoring
- Track vehicle locations and trip progress using GPS/fleet management systems.
- Monitor on-time performance route adherence and delays.
- Respond to real-time events such as accidents breakdowns or traffic disruptions.
- Identify and report trends such as poor driving habits unauthorized vehicle use or operational inefficiencies.
- Operations Efficiency & Route Optimization
- Flag idle or non-functional vehicles parked for extended periods without attention.
- Implement approved route plans and suggest improvements based on real-time data and operational feedback to enhance delivery performance.
- Documentation & Reporting
- Maintain accurate records of driver schedules delivery logs and vehicle usage
- Generate scheduled and ad hoc reports on vehicle performance usage and compliance.
- Continuously improving data management practices to enhance operational visibility
- Cross-Functional and Administrative Support
- Collaborate with other departments to provide fleet data and operational support.
- Perform additional tasks assigned by the Operations Supervisor or Manager aligned with the roles scope and responsibilities
Key relationships
- Fleet Supervisor Provides daily oversight assigns tasks and reviews tracking reports.
- Truck Drivers Communicates assignments captures issues ensures compliance with routes and safety standards.
- Maintenance Team Coordinates vehicle status updates and flags vehicles requiring maintenance.
- GPS/Tracking System Vendor Supports technical issues system upgrades and ensures accurate data capture.
Role Dimensions
- Decision Making:
- Tracks irregularities and route deviations.
- Escalate non-compliance or system issues.
- Recommend improvements based on data analysis....
- Budget / Expenditure:
- Monitor tracking-related expenses (e.g. GPS subscriptions system maintenance).
- Support cost control by identifying inefficiencies through data analysis.
- Provide input on budget needs for tracking tools and system upgrades.
Reports To: Fleet Supervisor
Direct / Indirect Reports:Job requirements
Required qualifications
- Minimum - Bachelors Degree in Business Administration or related field (Transportation Logistics)
Preferred qualifications
- Certification in logistics or transport management
- Required experience 2-5 years of experience in a similar field.
Preferred experience
- Proven experience in fleet management and operations.
- In-depth knowledge of transportation safety regulations and logistics principles.
- Strong analytical skills for data interpretation and performance measurement.
- Excellent communication skills.
Knowledge & Skills
- GPS Tracking Systems Understanding of fleet tracking technologies and how to interpret real-time data.
- Fleet Operations & Logistics Knowledge of vehicle scheduling routing and operational efficiency principles.
- Compliance & Safety Standards Familiarity with transport regulations company policies and driver compliance.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Pillars Electromechanic LLC was established on January 2010, we specialized and are very capable of performing & executing all works concerning MEP (Mechanical, Electrical and Plumbing). Pillars Electromechanic L.L.C is listed in ADDC as category 1, AADC, DEWA, FEWA, ADCE, CICPA, ... View more
