Role: Lead SPM Developer
Location: Charlotte NC-(Onsite)
Duration: Contract
Job description
ServiceNow modules: CMDB Discovery Service Mapping and CSDM
Architect Design configure and implement ServiceNow modules including CMDB SPM SAM APM/EA Discovery and Service Mapping
Customize and enhance platform capabilities using best practices (e.g. scripting automation APIs)
Build and manage integrations with external systems (e.g. Ariba cloud services messaging platforms)
Implement and maintain CMDB health through normalization reconciliation and data certification
Map and enforce CSDM standards across all modules and business services
Support the creation and execution of test cases for UAT SIT and production validation
Collaborate with architects business analysts and client SMEs to capture requirements and propose solutions
Develop technical documentation runbooks and support materials
Provide technical guidance to junior developers and ensure alignment with architectural standards
Participate in deployment planning cutover support and post-go-live stabilization
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