Counselor Assistant (Human Services Assistant 2)

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Opportunity Awaits Apply Today! Counselor Assistant (Human Services Assistant 2)

As the Counselor Assistant for the Oregon Commission for the Blind (OCB) you are responsible for providing front desk reception coverage administrative support direct case service and client support in cooperation with professional staff who provide service to clients served in our Portland office. This includes completing compiling and assisting clients with forms entering information into case management system assigning clients to counselors assisting in orientation providing client interaction observation documentation and case file maintenance. Additionally you will answer questions about OCB services share local and national resources related to persons with vision loss and make appropriate referrals to other services/agencies/entities as appropriate.

This position reports to the Business Manager of the Oregon Commission for the Blind and provides support for the OCB Vocational Rehabilitation staff including but not limited to: scheduling appointments conducting in-takes obtaining medical records filing keeping client files up to date reporting documentation and reconciling invoices to client authorizations. This position also provides administrative support to other field offices throughout the state based on agency needs.

Please Note: This position is not suitable for remote or hybrid work in-office duties are required for the position to meet agency and department missions.

For a full review of the position duties and details please click here.

What We Are Looking For

Minimum Qualifications:

• One year of experience assisting professionals in one or more of the following specialized social program areas.

  • economically disadvantaged

  • substance dependent

  • mentally or physically disabled

  • child abuse and neglect

  • juvenile delinquent

OR

• Any degree in a related mental health or human services program may substitute for six months of the required experience.

Underfill Opportunity:

The goal of this recruitment is to fill this position as a Human Services Assistant 2. However if the successful applicant does not meet the minimum qualifications for the Human Services Assistant 2 classification but does meet the minimum qualifications for the Office Specialist 2 classification the applicant will be appointed to the classification of Office Specialist 2 (SR 15 $3429.00- $4622.00). The duration and conditions surrounding the assignment and supervision of work are determined at the time of appointment.

Desired Attributes:

• Strong working knowledge of general Microsoft products i.e. Word Excel Teams PowerPoint and Adobe software.

• Ability to create organize and maintain client filing systems and client contact lists.

• Experience with multi-line phone system assisting staff clients and customers with general requests and being an initial point of contact by phone email and in person.

• Proficiency in generating a wide variety of complex documents i.e. Surveys applications and forms.

• Experience and ability to handle several projects at a time requiring attention to detail with strong critical thinking written and verbal communication skills.

Application Details and Instructions

Your candidate profile cover letter and resume are the perfect place to display your interest in the position and highlight the skills and experience you will bring making you the best candidate for the position. Submissions are screened for consistency of information and communication skills at the professional level (attention to detail spelling grammar etc.).

• Visit the State of Oregon job opportunities webpage to submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your resume and cover letter.If you are a current State of Oregon employee you must apply through your employee Workday account.

• This announcement is for one (1) SEIU represented full-time permanent Counselor Assistant (Human Services Assistant 2 ) and may be used to fill future vacancies.

• Please save a copy of this job announcement for your reference as it is not available for you to view after the job closes. If you have questions about the job announcement or need an alternate format to apply please contact the recruiter Nancy Karnas at: .

The Benefits of Joining Our Team

For Oregonians who are blind and visually impaired our services are nothing short of life changing. They help people be more independent continue their education and be a fully connected part of their communities. We invite you to visit the Oregon Commission for the Blind website to learn more!

Additional benefits include:

• Work/life balance 11 paid holidays a year and a competitive benefits package.

• Advancement and learning opportunities that will help grow your career with the State of Oregon.

• Get There - Oregons easy-to-use carpool matching tool and trip planner.

• Live work and play in Portland Oregon.

Additional Details

• The information in your application will be used to complete a pay equity assessment to determine salary placement upon hire. Please see the link here to our Pay Equity Project.

• Finalists will be subject to a computerized criminal history background data may be grounds for immediate disqualification.

• Agency does not offer visa sponsorship. Within three days of hire applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future you will not meet Agency employment eligibility standards.

• Eligible veterans who meet the qualifications will be given veterans preference. For more information please visit Veterans Resources.

Helpful Links & Resources

Oregon Job Opportunities Webpage How to Set Job Alerts

Workday Applicant FAQ What You Need to Know to Get the Job