Solutions Architect
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Solution Architect youll also support the growth of the business by providing technical sales support for customers and the regional sales force including pre and post client interaction throughout the sales process. you will be the technical part of the sales person solving the more technical and specific questions for the customer and sales. You work closely with sales to close the deal. You will prepare and deliver technical presentations explaining products and/ or services to customers and prospective customers. Confer with customers and customer engineers to assess needs and to determine system requirements. Help clients solve problems with installed software. Communicate with sales teams to understand customer requirements and provide technical sales support. Further you will have experience working in cross-functional teams assisting with product development and applications recommendations that align with evolving market requirements.
Your mission should you choose to accept it:
- Collaborate with commercial teams to understand customer challenges and provide technical sales support;
- Prepare and deliver technical presentations explaining products and/ or services to customers and prospective customers;
- Be the technical linking pin between sales and the (potential) customer;
- Effective support and problem solving for new and existing enterprise clients;
- Exploring creative ways to develop on the platform and answering inquiries about our APIs and technical possibilities;
- Aligning with RnD on future roadmap initiatives and sharing feedback on released features and client trends;
- Ability to present develop and demonstrate products and solutions for potential and current customers;
- Partner with Sales and Marketing teams to increase efficiency and effectiveness of product sales from the top of the funnel to project delivery and pinpoint areas for improvement;
- Support prospective customers acting as the primary resource on product and technical knowledge helping to resolve any unmet technical needsor issues clients may have;
- Proactively offer product insights and solutions to issues and implement either manual or automated solutions that best suit customer needs;
- Create client-facing presentations with Proof of Conceptproject proposals solutions product demos expense estimates and offer solutions to technical complaints and concerns.
Youll be a great fit if you bring a few of the below with you:
- 2-3 years of relevant experience as a sales engineer pre-sales product specialist or technical sales
- Experience in the hospitality industry combined with a solid technical foundation in software development or web technologies.
- Proven track record of selling complex technical SaaS solutions.
- Youre able to communicate complex technical solutions in a clear compelling way to both technical and business audiences.
- Strong understanding of the full sales cycle with the business acumen to remain strategic confident and influential during complex or high-stakes negotiations.
- Curiosity is at the heart of what we do - we look for people who constantly ask questions seek to understand and proactively turn new insights into better solutions for our customers and the business.
- A genuine interest in new technologies that bring innovation in hospitality!
- Exceptionally organised and able to manage multiple priorities in a fast-paced environment.
- Combines innovation with a growth mindset - always seeking feedback learning quickly and driving projects forward.
- Unafraid to challenge the status quo you bring fresh perspectives that drive improvement and communicate confidently with colleagues customers and partners across global markets and all organisational levels.
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Cloud-native, Mews PMS is an innovative hospitality management system that enables automation to boost revenue and empowers remarkable guest experiences.
