Concession Supervisor

Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.

If you enjoy working in a creative fast-paced environment then we would love to hear from you!

I feel reallyluckyto be surrounded by such a great team. Im not only grateful that theyve helped meachievemygoalsbut also that I can give them a place where they canachievetheirs.

- Michael Kors -

Who You Are:

Our Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to

deliver an elevated Customer Experience both in store and virtually. Our Sales Supervisors have exceptional communication skills and as team players collaborate with a positive approach to challenges demonstrating speed energy and optimism.

What Youll Do:

People

• Inspire lead and coach the store team and collaborate with the host store to create a culture of performance delivery and accountability.
• Support the management team in training and developing the store team and onboarding new joiners.

Sales and Service

• Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business both in store and through Virtual Shopping.
• Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.
• Proactively manage client database to increase sales.
• Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively.

Operations

• Ensuring loss prevention is a key priority assuming responsibility for taking quick action on early indications of any loss collaborating with the SM ASM and LPRM.
• Ensure all company communication platforms are used effectively and relevant actions taken.

Youll Need to Have:

• Relevant proven retail experience with a fast-paced retailer
• Technologically proficient with the ability to leverage technology to drive sales and customer experience.
• Able to work and thrive in a fast-paced retail environment keeping a positive attitude and maintaining speed energy and optimism.
• Proficiency in KPIs and Microsoft Office
• Fluent English

What We Offer:

• Competitive compensation package
• Clothing allotment
• Employee Wellbeing programme

The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at