Mobile Department Lead

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the worlds most iconic brands. We design operationalize and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first working together to make others successful and establishing a rich and empowered work culture we create opportunities for our people and the businesses we serve to be successful.

Essential Job Functions:

• Drives sales productivity and customer satisfaction within Clients retail locations on various products and services to customers
• Engages in side-by-side selling with retail associates
• Grows the retailers sales performance and other key metrics through sales training and marketing promotions.
• Trains new team members.
• Helps team members improve their skills and product knowledge.
• Manages in-store promotions and coordinates with appropriate personnel
• Schedules and manages sales demo events in retail location ensuring that demo equipment is collected and returned as directed at the end of the event
• Positions Clients value by creating best-in-class customer experiences.
• Assists District Manager in communication of key initiatives. Acts as a conduit for inclusive and efficient district-wide communication
• Represents Client and MarketSource in a professional manner at all times
• Develops and manages positive business relationships with retail store leadership and employees
• Communicates progress and opportunities with District Manager and client leadership
• Meets regularly with store leadership including store visits
• Serves as a point-of-contact for business consultation
• Serves as a point of escalation for questions or issues including individual guest issues
• Partners with store leadership ensuring correct product mix and quantities including but not limited to:
• Ensuring proper merchandising at locations including product placement maintenance and brand compliance;
• Increasing visibility of retailers products and services;
• Restocking merchandise as needed and allowed
• Uses professional expertise to guide and motivate a group of employees.

Required Knowledge Skills and Abilities:

• Ability to prioritize organize problem solve meet deadlines and goals
• Action and detail oriented;
• Ability to engage customers and establish relationships.
• Ability to demonstrate selling skills product knowledge and drive results.
• Ability to speak confidently to various group sizes.
• Ability to successfully lead a team of sales reps.
• Ability to foster positive work environment.
• Ability to work as part of a team and contribute to the success of a group.
• Ability to work in a changing environment and adapt to the needs of the business.
• Ability to address client concerns.
• Excellent communication and relationship building skills

Job Requirements:

• High School Diploma or equivalent (G.E.D.) required
• 2 years training sales retail management or related experience required
• Prior wireless or electronics retail management preferred
• Proficiency with technology data gathering and basic computer use.

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:

• Medical dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO Vacation or Sick Leave)
• Wage is $21/ hour

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable in accordance with the Los Angeles County Fair Chance Ordinance for Employers Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position as outlined above may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.