Clinic Lead Medical Assistant
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
About Crossover Health
Crossover Health is creating the future of health as it should be. A national team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships an interdisciplinary care team approach and outcomes-based payment. Crossovers Primary Health model integrates primary care physical medicine mental health health coaching care navigation and more and delivers care in surround-soundin-person virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.
Job Summary
Collaborates with an interdisciplinary team to: improve quality of care; ensure appropriate safe and effective quality patient care; and overall clinic efficacy.
Delivers patient care practicing under the oversight of an RN or clinic supervisor
Serves as a resource to other nurses and the care team and coordinates the training and on-boarding of new support staff team members
Take medical histories measure patient vitals and other pertinent information to assist the clinician with care of the patient
Administer medications including injections in scope of practice
Manages Nursing Staff schedule and appropriateness of appointments. Takes initiative to contact patients when needed and demonstrate knowledge of when to consult with a provider
Handle multi-phone line system professionally answering calls scheduling appointments responding to email and ensuring great communication
Handle all guest interactions with the highest level of hospitality and professionalism accommodating special requests whenever possible
Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.
Participates in quality improvement programs to ensure the practice is performing efficiently and in accordance with Crossovers policies
Coordinates Quality and Compliance checks required on a daily weekly and monthly basis
Demonstrates proficiency in the use of healthcare analytic tools systems and analysis
Contributes to reporting requirements related to incident reporting and compliance
Handle inventory orders and replenish medical supplies and materials.
Participates in the implementation of new health technologies products services and programs
Assists population health programs and clinic outreach initiatives
Performs other duties as assigned
Required Qualifications
One year management experience
Graduate of an accredited medical assistant or surgical technician program
Minimum of 3 years comparable clinical back office medical assistant experience
Current CNA MA LVN or LPN license in the state you are practicing
BLS (Basic Life Support) certification required.
Preferred Qualifications
Excellent computer skills
Reading writing and excellent oral proficiency in the English language.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of work ethic ownership accountability and initiative.
Proven organizational skills great interpersonal skills and ability to work as a key team member.
Ability to drive work from inception to completion
Ability to hand ambiguity in solving issues
Comfort and efficiency with multi-tasking issue resolution and conflict management.
Leadership skills and experience working in a collaborative team environment
Experience in a fast-paced and rapidly changing environment
Physical Job Requirements
May require standing walking and sitting for extended amounts of time.
Occasionally lift and carry items weighing up to 50 lbs.
Manual and finger dexterity and hand-eye coordination
Includes full range of body motion including potential of handling and lifting patients.
Requires corrected vision hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.
Crossover Health is committed to Equal Employment Opportunity regardless of race color national origin gender sexual orientation age religion veteran status disability history of disability or perceived disability. If you need assistance or an accommodation due to a disability you may email us at .
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
#LI-Onsite
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
About Company
Our primary healthcare service provides affordable healthcare when you need it, delivered the way you need it—online, in person, or both.
