Information Rights Manager

At Social Security Scotland we believe everyone should have the support they need to live their life to the fullest when and where they need it. Built around the people of Scotland we are committed to treating our clients staff and stakeholders with dignity fairness and respect. To support this mission we are seeking a dedicated and experienced Information Rights Manager to join our team. If you are passionate about data protection information governance and making a positive impact through responsible information management this is an exciting opportunity to play a vital role in ensuring our organisation upholds the highest standards of information rights.

As an Information Rights Manager for the Information Governance Team you will lead an established Information Rights Team overseeing responses to information requests under key legislation including the Data Protection Act 2018 GDPR and the Freedom of Information (Scotland) Act 2002. This is a pivotal role that offers a broad scope of work across the Branch and wider organisation ensuring that information rights are respected and managed in compliance with statutory timescales.

You will work closely with colleagues across the organisation Scottish Government law enforcement agencies and other external stakeholders to promote good practices develop compliant processes and raise awareness of our obligations. This high-profile role offers an exciting challenge supporting transparency safeguarding data and upholding the rights of individuals in a public sector context. We are committed to your professional development and will support relevant training to help you succeed in this vital role.

Responsibilities

Stakeholder Engagement and Communication

• Establish and maintain effective relationships with internal and external stakeholders including regulatory bodies to promote awareness of the Information Rights Teams work.
• Lead communication and engagement activities to ensure understanding of information rights principles both within the Agency and externally.

Leadership and Team Management

• Lead the Information Rights Team in managing and responding to all information requests within statutory timescales.
• Support and manage the teams workload ensuring efficient and compliant handling of requests.

Advice Support and Compliance

• Provide expert advice and support to colleagues across Social Security Scotland on compliance with relevant legislation including data protection and freedom of information.
• Monitor and ensure the organisations adherence to information rights legislation and best practices.

Request Management and Correspondence

• Manage challenging correspondence and requesters received via dedicated mailbox highlighting and addressing any issues or concerns promptly.
• Provide oversight of responses to information requests ensuring accuracy and timeliness.

Training and Awareness

• Contribute to the delivery of training sessions and awareness events to promote understanding of information rights across the organisation.
• Develop and implement initiatives to increase awareness of information management responsibilities.

Administrative and Logistical Support

• Provide logistical and administrative support for the team including arranging meetings planning events and supporting team development activities.
• Assist colleagues across the wider team in delivering their key responsibilities related to information rights.

Qualifications
Individuals will ideally have completed accredited training in the information rights arena such as the BCS Practitioner Certificate in Data Protection or equivalent qualification.

Success Profiles
We use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements.

Experience
1. Experience of managing and responding to information requests under legislation such as the Data Protection Act 2018 GDPR or Freedom of Information (Scotland) Act 2002 ensuring compliance within statutory timescales including supervising and supporting a team to deliver these responsibilities effectively.
2. Demonstrable experience of leading or contributing to information rights data protection or information governance initiatives within a large complex organisation.

Behaviours
Seeing the Big Picture (Level 3)
Working Together (Level 3)
Communicating and Influencing (Level 3)
Delivering at Pace (Level 3)

You can find out more about Success Profiles Behaviours here.

How to Apply
Apply online you must provide a CV and a Supporting Statement (of no more than 750 words). Your CV and Supporting Statement should clearly demonstrate how you meet the Experience and Behavioursrequired for the role as outlined in the Success Profiles above. Be sure to provide specific examples of work that youve done that showcase your relevant experience.

Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

In the event that we receive a high volume of applications we may conduct an initial sift using the CV and Supporting Statement based on the first Experience criteria. Candidates who successfully pass this initial sift will have their applications fully assessed.

Candidates who are successful at sift stage will be invited to attend an Interview and Assessment where we will further assess the Experience and Behaviours listed. This will consist of an interview and presentation.

We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Expected Timeline(subject to change)
Sift - w/c 1st December
Interview w/c 15th December

Reserve List
In the event that there are more successful candidates than posts available a reserve list will be kept for up to 6 months.

About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service we uphold the Civil Service Nationality Rules.

Working pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for please contact us.

Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information
The successful candidate would be expected to clear additional National Security Vetting clearance (Developed Vetting). Further information regarding National Security Vetting clearance can be found here - United Kingdom Security Vetting: Applicant -

This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.

Find out more about our organisation what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via

Apply before: 26th November at 23:55

Contact Name - Resourcing Team

Contact e-Mail -