Senior Sales Enablement Specialist

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

About the role:

Samsara is looking for a Deal Support Training Manager to play a critical role in scaling the knowledge and skills of our Deal Support (Deal Execution Deal Strategy) organization. This role will design deliver and manage learning programs to ensure our teams are equipped with the systems processes and policy knowledge needed to support our world-class sales organization. This role will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1B in revenue.

You will partner with leaders across Samsaras go-to-market teams to create and facilitate learning experiences that drive operational excellence. The ideal candidate has a deep understanding of adult learning theory and instructional design combined with a passion for process improvement and empowering others to succeed in a fast-moving operational environment.

This is a remote position open to candidates residing in Mexico.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations and youll be energized by finding ways to make them more efficient.
You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
You are a team player: At Samsara we help each other out by sharing best practices and focusing on winning as a team.

In this role you will:

Facilitate & Deliver Training: Facilitate engaging virtual and occasionally in-person instructor-led sessions for onboarding new team members and for ongoing continuous learning on topics such as new systems (e.g. Salesforce CPQ) deal processes and sales policies.
Design & Develop Content: Partner with subject matter experts within Deal Support and Sales Operations to design develop and maintain training content documentation and knowledge base articles.
Measure & Improve: Track measure and report on the effectiveness of training programs and their impact on team performance (e.g. deal velocity data quality) using data and KPIs to identify opportunities for improvement.
Identify Knowledge Gaps & Learning Needs: Proactively partner with managers and team members to understand day-to-day workflows. Shadow analysts and review deals to identify knowledge gaps and opportunities for targeted coaching and training.
Manage Learning Projects: Manage multiple learning initiatives and projects simultaneously from scoping and design to delivery and measurement ensuring alignment with departmental goals.
Champion Change: Drive change management for process and systems improvements within the Deal Support organization collaborating with cross-functional SMEs to ensure the team is prepared supported and equipped with the necessary resources to adapt to change.
Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally.

Minimum requirements for the role:

5 years of experience in an enablement training or sales/business operations role with a focus on creating and delivering training for internal teams
Demonstrated skills leading engaging live or virtual learning experiences for technical and process-oriented topics
Proficiency in Salesforce is required; understanding of the overall sales technology ecosystem is highly preferred
Strong project management and organizational skills with the ability to manage complex initiatives from end-to-end
Excellent communication and critical thinking skills with the ability to distill complex processes and policies into clear digestible training materials
Expert skills with facilitation and content creation tools (e.g. Google Suite Zoom Articulate Camtasia etc.)

An ideal candidate also has:

Salesforce/CPQ Experience
Bachelors Degree in a related field or equivalent experience
Training facilitation skills certification such as ATD Master Trainer or similar
Experience in a technical writing and/or instructional design role
Experience in a high-growth startup environment
Familiarity with Process Improvement methodologies (e.g. Six Sigma) is a plus
Bilingual - English (C1 to Native) & Spanish (C1 to Native)

Required Experience:

Senior IC

About the role:Samsara is looking for a Deal Support Training Manager to play a critical role in scaling the knowledge and skills of our Deal Support (Deal Execution Deal Strategy) organization. This role will design deliver and manage learning programs to ensure our teams are equipped with the sys...

About the role:

This is a remote position open to candidates residing in Mexico.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations and youll be energized by finding ways to make them more efficient.
You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
You are a team player: At Samsara we help each other out by sharing best practices and focusing on winning as a team.

In this role you will:

Facilitate & Deliver Training: Facilitate engaging virtual and occasionally in-person instructor-led sessions for onboarding new team members and for ongoing continuous learning on topics such as new systems (e.g. Salesforce CPQ) deal processes and sales policies.
Design & Develop Content: Partner with subject matter experts within Deal Support and Sales Operations to design develop and maintain training content documentation and knowledge base articles.
Measure & Improve: Track measure and report on the effectiveness of training programs and their impact on team performance (e.g. deal velocity data quality) using data and KPIs to identify opportunities for improvement.
Identify Knowledge Gaps & Learning Needs: Proactively partner with managers and team members to understand day-to-day workflows. Shadow analysts and review deals to identify knowledge gaps and opportunities for targeted coaching and training.
Manage Learning Projects: Manage multiple learning initiatives and projects simultaneously from scoping and design to delivery and measurement ensuring alignment with departmental goals.
Champion Change: Drive change management for process and systems improvements within the Deal Support organization collaborating with cross-functional SMEs to ensure the team is prepared supported and equipped with the necessary resources to adapt to change.
Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally.

Minimum requirements for the role:

5 years of experience in an enablement training or sales/business operations role with a focus on creating and delivering training for internal teams
Demonstrated skills leading engaging live or virtual learning experiences for technical and process-oriented topics
Proficiency in Salesforce is required; understanding of the overall sales technology ecosystem is highly preferred
Strong project management and organizational skills with the ability to manage complex initiatives from end-to-end
Excellent communication and critical thinking skills with the ability to distill complex processes and policies into clear digestible training materials
Expert skills with facilitation and content creation tools (e.g. Google Suite Zoom Articulate Camtasia etc.)

An ideal candidate also has:

Salesforce/CPQ Experience
Bachelors Degree in a related field or equivalent experience
Training facilitation skills certification such as ATD Master Trainer or similar
Experience in a technical writing and/or instructional design role
Experience in a high-growth startup environment
Familiarity with Process Improvement methodologies (e.g. Six Sigma) is a plus
Bilingual - English (C1 to Native) & Spanish (C1 to Native)

Required Experience:

Senior IC

Key Skills

Computer Hardware
Mac Os
Manufacturing & Controls
Root cause Analysis
Windows
Customer Support
Remote Access Software
Operating Systems
Encryption
Remedy
Chemistry
Cerner

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About Company

Samsara

Publicly traded company [NYSE: IOT] offering a single platform for fleet operations at scale. Products include real-time GPS, ELD, AI-powered dash cams, telematics, maintenance, routing, & driver app. Recognized by the Forbes Cloud 100.

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