Revenue Cycle Manager

ABOUT THE COMPANY

Acumen LLC. is one of the nations leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here we offer medical dental and vision coverage generous paid time off and incentive bonuses to those who qualify.

OVERVIEW AND ESSENTIAL JOB FUNCTIONS

The Revenue Cycle Manager (RCM) leads a high-performing team of Operations and RCM Analysts responsible for optimizing the organizations end-to-end revenue cycle. This role provides strategic leadership across Finance Billing Payroll and Enrollment functionsdriving process improvement financial accuracy and operational efficiency. The RCM Manager serves as the central architect for data-driven decision-making ensuring scalable systems compliant billing practices and improved cash flow visibility across all programs.

Billing Optimization and Revenue Recovery:

• Conduct deep analyses of billing systems workflows and dependencies to correct gaps affecting cash flow.
• Develop and implement targeted solutions to reduce delays increase revenue recognition and improve claim acceptance rates.
• Partner with Finance to align billing with broader financial goals ensuring accurate and timely revenue capture.
• Lead integration and adoption of new RCM tools ensuring smooth cross-functional implementation and ongoing optimization.
• Create standardized reporting tools and dashboards to enhance visibility of key billing and cash flow metrics.

Advanced Data Analytics & Reporting:

• Lead the design testing and deployment of Power BI dashboards to track operational performance forecasting and strategic planning.
• Collaborate with stakeholders to define reporting needs and translate business requirements into actionable data insights.
• Improve forecasting models by incorporating program variability historical trends and operational inputs.
• Partner with the BI team to ensure consistency scalability and adherence to reporting best practices.

Cross-Functional Collaboration:

• Drive collaboration between Billing Payroll Enrollment and Finance to ensure data integrity and alignment.
• Serve as the primary liaison between internal teams leadership and external consultants to align strategic goals.
• Support enterprise system implementations such as Claims Manager by optimizing related workflows and reporting structures.
• Identify and resolve cross-departmental inefficiencies impacting the revenue cycle.

Process Improvement & Automation:

• Lead initiatives to streamline manual processes through automation data standardization and workflow redesign.
• Document and map complex operational workflows to improve scalability and communication across departments.
• Use predictive analytics to anticipate potential revenue challenges and design proactive solutions.
• Champion continuous improvement projects that enhance the overall efficiency and scalability of RCM operations.

Strategic Leadership & Team Development:

• Lead mentor and develop a team of RCM and Reporting Analysts fostering a culture of accountability innovation and growth.
• Oversee recruitment onboarding and professional development to build analytical and operational excellence.
• Facilitate daily operations manage priorities and remove blockers to ensure team success and cross-functional alignment.
• Coordinate Power BI workspace management ensuring data integrity refresh scheduling and stakeholder communication.

Organizational Impact & Culture Building:

• Contribute to company-wide initiatives focused on professionalism operational excellence and employee engagement.
• Promote collaboration transparency and cross-functional understanding through clear documentation and strategic communication.
• Support leadership in identifying systemic issues and implementing sustainable solutions that strengthen financial performance and organizational culture.

MINIMUM QUALIFICATIONS

• Bachelors degree in Finance Business Administration Accounting Data Analytics or related field.
• 5 years of experience in revenue cycle management billing operations or financial analysis.
• 2 years of experience managing or leading analytical or operational teams.
• Proficiency in Microsoft Power BI Excel and data analytics tools.
• Strong understanding of healthcare or Medicaid/Medicare billing processes and revenue recognition principles.
• Demonstrated ability to lead cross-functional projects and drive measurable performance improvements.
• Lean/Six Sigma Certified
• Excellent analytical problem-solving and communication skills
• Experience in process documentation requirements gathering and workflow redesign
• Ability to balance hands-on data work with strategic thinking and cross-functional collaboration

PREFERRED QUALIFICATIONS

• Masters degree in Business Administration Finance or related field.
• Experience in fiscal intermediary or healthcare service organizations.
• Knowledge of SQL Power Automate or similar data integration tools.
• Familiarity with ERP systems such as NetSuite and workflow management platforms.
• Proven track record of implementing automation or process redesign initiatives in large-scale operations.

Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

If you require reasonable accommodation for any part of the application process or hiring process please submit your request through one of the following methods listed below:

(a) Dedicated fax
(b) Dedicated email DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa AZ 85206- Attn Human Resources
(d) Dedicated phone 1- Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY