BSC Stream Lead HR is responsible for a smooth timely accurate service delivery of the BSC HR function of Talent Acqusition and Work Force Services. The role oversees the BSC streams day-to-day service operations and performance in line with agreed SLAs/KPIs achieving operational tactical and strategic objectives in order to reach (internal) customer satisfaction and employee engagement.
S/ He will help upgrade the HR Shared Services create and implementing the overall service delivery strategy including developing and executing on a detailed program roadmap working with process owners and service providers to identify optimal service solutions andcontinuous improvement opportunities to mature the overall service delivery capability.

S/he will provide hands-on program management of our core HR services partnering with the COEs and HRBPs to drive high quality execution of Talent Acqusition HR Operations HRIS Employee Resources and Payroll functions. Advice to the leadership team on all HR Shared Service matters identify business challenges and use data analysis to help influence changes to the operations process or programs. He/she should be able to plan coordinate and drive strategic initiatives focused on scaling HR support in a best practice- manner. Further it engages in continues improvements and drives innovation within the BSC stream striving to continuously improve service quality and effectiveness for the organization.

Responsibilities:
Talent Acquisition-
Drive the entire Talent Acquisition life cycle for Schindler India- Requisition Management Sourcing Screening/ Interview Interview Coordination Offer Negotiation Pre-joining Engagement and Joining through a team for the whole country.
Create and drive differentiated Talent Acquisition Strategy in alignment with business need and requirement and create benchmark with external job market.
Leverage HR technology to simplify the workflows and with focus on automation of recruitment process via Success Factor ESM (Microsoft Ticketing Tool) and other Recruitment Tools. Would also need to develop various recruitment dashboard and reports- publish them at regular intervals.
Manage multiple business and HR Stakeholders and develop strong CRM with them to leverage from strength of each other
Drive the team to use various methods to recruit and network with potential candidates including- job portal social media platforms networking events head hunting etc
Build and develop a winning TA Team. Set up a culture of high performance growth engagement and retention for the TA Team.

Work Force Services
Master data & Payroll (HR-MP)
Perform all master data changes in SF and payroll system both organizational and employee individual changes with full ownership on data quality and compliance
Payroll management; handling of monthly salaries including all preparation and follow-up tasks.
Contact person for internal and external partners in case of e.g. social security questions or problems.
Prepare salary-related information (reports statistics salary statements) on a monthly quarterly and annual basis for internal and external departments assuring data quality and compliance.
Manage social security and tax related settlements coordinates all topics related to family allowances pension fund and related inquiries.
Steer and support related system compliance and changes

B. HR Operations (HR-OP)
Manage employee administration and coordination for onboarding (pre/post) and off-boarding as well as change administration
General HR administration support
Manage program from data maintenance event design organization and review as well as newsletters and maintenance of general information (if Alumni is applicable to the KG)
Absence requests information and documentation handling
Supporting and steering of related system compliance and changes

Management (HR-TO)
General travel management
Maintain settings for travel management.
Receive and channel requests check and validate (LoA approvals completeness availability)
Propose and agree details with employee (search for escalation approvals if needed)
Perform bookings and inform employees.
If required raise subsequent request to FI (or payroll) on behalf of employee to grant advance payment.

Requirements and skills
Proven work experience in man management of 5 years preferably from shared services background. Total experience should be more than 12 Years.
Having a strategic and solution-oriented mindset.
He/she should be able to plan coordinate and drive strategic initiatives focused on scaling HR support in a best practice- manner.
The candidate should have a proven success in creating customer centric experiences in an efficient and culturally appropriate way.
Ability to translate strategy into deep operational execution leveraging process expertise and analytics skills.
Should be highly service oriented and driven. Will prefer to hire someone who has worked in a challenging environment in her/ his current or previous role.
Excellent inter-personal and communication skills.
Should be hands on with HR technology and MIS/ Reporting
Stake-holder management and negotiation skills should be very good.
Should ideally have experience into policy and process development/ improvisation. Exposure into audit and compliance will be an added advantage. Qualification: MBA preferred but graduate candidates with excellent work-experience would also be okay.

Location: Chakan Pune