Customer Service Associate
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Job Location:
Jacksonville Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Heritage Landscape Supply Group is seeking a self-motivated customer service-oriented individual for a Customer Service/Counter Sales role. This full-time position will focus on order entry at the sales counter with other related duties such as: warehouse stocking shelves shipping products and loading trucks. The workweek is Monday through Friday with an opportunity for overtime during the busy season.
ESSENTIAL DUTIES
- Entering orders at the point of sale using the company computer system
- Interacting with customers over the phone via email and in-person
- Greet customers with a friendly attitude
- Basic computer and phone skills
- Communicate to customers the correct product for their application
- Communicate to customers how the material is priced and sold
- Create Sales Orders
- Create Quotes to estimate the cost of projects quantities of material needed from customer measurements
- Efficient scheduling of truck deliveries
- Clear communication between manager employees and clients
- Being honest courteous and respectful to customers & employees at all times
- Maintain and assist to keep a clean work environment
- Learn basic knowledge of products available to customers
- Inform management of products/special order material customers need
- Assist with Inventory Cycle Counts
- Order picking/staging/Replenishment
- Shipping/Receiving
- Loading/unloading delivery vehicles
- Other related duties as assigned
REQUIREMENTS
- Basic computer knowledge and Internet use
- Experience with irrigation/landscaping products but not required
- Bilingual (English and Spanish) is preferred but not required
- Forklift experience helpful
- Ability to lift 75 lbs; 50 lbs on a repetitive basis
- Able to a pass pre-employment drug test/background
Job Location: National Structure - Jacksonville Beach
740 10th ST South Jacksonville Beach FL 32250
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc. including all its subsidiaries provides job opportunities to qualified individuals without regard to actual or perceived race color creed religion national origin sex gender age disability gender identity sexual orientation citizenship status uniform service veteran status marital status genetic information physical or mental disability or any other characteristic in accordance with applicable federal state and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position please contact Human Resources at US: 855.556.3221 or by email to: with the nature of your accommodation request and include the Business name location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen as permitted by law.
Competitive weekly/bi-weekly pay discretionary bonuses 401(k) with company match Employee Stock Purchase Plan paid time off (vacation sick volunteer holidays birthday floating) medical/dental/vision flexible spending accounts company-paid life and short-term disability plus optional long-term disability and additional life insurance.
Required Experience:
IC
Key Skills
- Catering
- Asset
- Corporate Finance
- Environmental Science
- Linux Administration
