Student Success Coach (CS26-135)

Student Success Coach (CS26-135)

Overview

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals Southern Illinois University Edwardsville (SIUE) invites applications for the position of Student Success Coach (CS26-135). As a premier metropolitan university SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive broad-based education and enriched by hands-on research opportunities SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Why SIUE

Employing more than 2400 faculty and staff members SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $471 million annual economic impact on the region. Each year the Universitys presence generates almost 9000 additional jobs and more than $250 million in labor income for the area.

• Develop and deliver programming communications and initiatives that promote academic and personal success.

• Design and implement outreach and communication strategies to reengage out-of-touch or at-risk students.

• Monitor student progress and engagement through systems like Blackboard and Starfish creating reports and identifying trends.

• Provide individualized support and mentoring to help students define and achieve educational and career goals.

• Collaborate with faculty staff and administrators to advocate for and enhance student success and well-being.

• Maintain accurate student records confidentiality and current knowledge of campus services to provide one-stop student support.

• Participate in professional development and contribute data reports and recommendations to improve student success initiatives.

FLSA: Non-Exempt

• Bachelors Degree
• Strong organization tracking data collection time management and follow up skills
• Exceptional and engaging communication skills using multiple modalities
• Ability to build relationships work independently and provide good judgment
• Ability to take initiative pay careful attention to details and maintain confidentiality
  
  Preferred Skills/Qualifications:
• Masters Degree
• 2 years or more of experience developing and identifying support resources to encourage student engagement retention and persistence
• 2 or more years of experience providing support in a virtual capacity
• 2 or more years of experience developing support programs and resources that are transferable to a virtual environment
• 2 or more years of experience using various contact methods including chat or text
  

Civil Service Information:Civil Service Application - FAQs
Application Instructions:How to Apply - Step by Step

Illinois Residency Requirement:Pursuant to the State Universities Civil Service System out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Illinois residency requires proof of a valid Illinois Drivers License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.

Classification: State Universities Civil Service System Classification Number:5002 SUCSS Classification Title. For more information on Civil Service classifications please visit the State Universities Civil Service System website at: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes at a minimum a copy of the veterans DD214/DD215 form (Department of Defense) NGB22 form (National Guard) or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit please refer to theGuide for Veteran Document Verification.

Pre-Employment Screening: All external candidates who receive a job offer will be required to undergo pre-employment screening for this position. The screening process will encompass a criminal background check and where applicable other background checks such as a drug screen verification of employment and education or licensure/certification reference checks and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process.

Work Authorization Information:SIUE will only employ those who are legally authorized to work in the United States and visa sponsorship for this position will not be provided. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status.

Accommodation:If you are unable to utilize our online application system and need to request an accommodation please reach out to us at or via email at:

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees applicants for employment and students on the basis of age color disability marital status national origin race religion sex sexual orientation or veterans status.

We value your interest and look forward to reviewing your application. For questions or more information please email.