Account Manager

The Account Manager is a seasoned professional outside sales role meeting face-to-face with existing and prospective customers. Key to success in this role will be to identify new sales or substantial growth opportunities (i.e. automotive construction etc.) and earn customer specifications or contracts for current and future addition the Account Manager will develop relationships with fluid handling and processing companies chemical facilities refineries UP stream pipelines power plants and OEMs to maintain existing and grow new business. The ideal candidate will have achievement focus consultative sales approach excellent communication and presentation skills outstanding customer service and mechanical aptitude. This position is responsible for sales of fluid system components custom solutions (fabrication & light assembly for customer) and related services to business and industrial facilities as well as individuals within factories plants universities or other locations. The Account Manager will cover the assigned territory within greater Michigan and northwest Ohio and will spend half or more of their time visiting customer sites.

Essential Duties & Key Responsibilities
Business Development Responsibilities (Percentage of Time: 50 75%)

• Identify new sales or substantial growth opportunities (i.e. automotive construction etc.) and earn customer specifications or contracts for current and future projects.
• Investigation of new or existing business for determination of its potential and appropriate sales approach.
• Develop relationships with process owners pipelines educational universities and OEMs to secure ongoing business. Visit these to provide Lunch n Learns for awareness and education purposes.
• Assist with filling the sales funnel through lead discovery and large opportunity development in collaboration with Marketing & Communications our Sales Analyst Inside Sales Outside Sales and CSR associates.
• Be innovative in the use of social media websites industry publications etc. to uncover data that can be mined for potential opportunities. Identify and attend industry events for networking.
• Position Swagelok as the customers preferred supplier leading to profitable revenue growth.

Account/Product Management Responsibilities (Percentage of Time: 25 50%)

• Serve the needs of customers within industrial commercial university research construction manufacturing gas exploration biotech power and chemical/petrochemical industries etc.
• Maintain existing business and increase penetration of these accounts
• Develop and capitalize on new business opportunities and build key customer relationships
• Collaborate with manager to develop and execute a territory sales plan to achieve targeted revenue growth and targeted sales of strategic products

Ongoing Responsibilities (Percentage of Time: approximately 5%)

• Develop and maintain product knowledge relationship building and professional business development and sales techniques
• Active engagement with continuous improvement education & training and professional/personal development in alignment with company programs
• Assist with all other duties assigned

Position Requirements
Education and Experience:

• Bachelors degree is required preferably in business marketing communications or engineering (mechanical chemical or fluid technology)
• 5-10 years or more experience working in sales business development and marketing is preferred
• Technical experience in engineering semiconductor analytical instrumentation automotive alternative fuels or similar industries is desirable

Knowledge Skills and Abilities:

• Possesses territory market knowledge is preferable
• Has a customer relationship focus and ability to demonstrate value in terms of customers operating expenses
• Proficiency using internet and Microsoft Office suite (Word Excel PowerPoint Outlook) is required; experience with SAP B1 software is preferable
• Knowledge of broad range of fluid system components and applications is desirable

Competencies:

• Communication: Listening oral presentation written communication public speaking skills social acuity
• Interpersonal: Approachability relationship builder drive to accomplish established goals
• Leadership: Integrity flexibility character self-awareness self-control and possess both Transactional and Transformational Leadership skills organizational awareness
• Teamwork/Collaboration: To be supportive of all company initiatives act collaboratively with other sales associates and other company associates customer relationship orientation
• Thinking: Decisive cognitive ability innovative problem-solving solutions-oriented effective learning style mechanical and mathematical aptitude
• Work Habits: Results oriented attention to detail planning and organization strong work ethic resilience ability to function autonomously work with a sense of urgency