Dispatch Analyst

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profile Job Location:

Cape Town - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Logistics

Job Summary

Are you a data-driven logistics professional who enjoys turning numbers into actionable insights and leading teams to perform at their best


A leading manufacturing company is seeking a Dispatch Analyst to take charge of daily dispatch operations combining analytical precision with hands-on leadership.

This is your chance to play a pivotal role in ensuring efficient fleet utilisation on-time deliveries and team performance excellence within a fast-paced high-volume logistics environment.

Key Responsibilities:

  • Supervise and coordinate a dispatch team of over 20 staff ensuring smooth daily operations.
  • Monitor and analyse dispatch performance metrics including route efficiency turnaround times and delivery accuracy.
  • Optimise fleet utilisation and route planning to ensure cost-effective deliveries.
  • Oversee POD and documentation accuracy ensuring full compliance and traceability.
  • Manage driver schedules ensuring coverage performance and adherence to company standards.
  • Track and report on key operational KPIs (vehicle utilisation fuel consumption and OTIF performance).
  • Collaborate with the logistics team to implement data-driven improvements in dispatch processes.
  • Support fleet maintenance and compliance ensuring that roadworthiness licensing and safety standards are met.
  • Drive staff performance management including KPAs coaching and disciplinary processes where necessary.
  • Prepare daily weekly and monthly performance reports with insights and recommendations for optimisation.

Qualifications & Experience:

  • Education:
    • Tertiary qualification in Logistics Supply Chain Management Operations Management or a related field (advantageous).
  • Experience:
    • 36 years experience in logistics distribution or dispatch operations.
    • Minimum 12 years experience supervising or managing staff in a logistics environment.
    • Strong exposure to route planning dispatch systems and performance analytics.
    • Experience using Route Optimiser Software or similar systems (preferred).

Traits & Competencies:

  • Analytical and detail-oriented with a passion for process improvement.
  • Confident assertive leader with strong communication and coordination skills.
  • Hands-on proactive and comfortable making real-time operational decisions.
  • Thrives in a fast-paced high-pressure environment.
  • Strong Excel and data reporting skills.
  • A team player with a continuous improvement mindset.

Why This Opportunity:

  • Lead a skilled dispatch team and make data-driven operational improvements.
  • Join a reputable manufacturer known for efficiency and reliability.
  • Work in a collaborative forward-thinking environment with growth potential.

How to Apply:
If youre ready to take the next step in your logistics career as a Dispatch Analyst apply now!

For more opportunities in Supply Chain Logistics and Operations visit:


Please Note: Only shortlisted candidates will be contacted within two weeks. If you do not receive feedback please consider your application unsuccessful.



Required Experience:

IC

Are you a data-driven logistics professional who enjoys turning numbers into actionable insights and leading teams to perform at their bestA leading manufacturing company is seeking a Dispatch Analyst to take charge of daily dispatch operations combining analytical precision with hands-on leadershi...
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Key Skills

  • Customer Care Management
  • Customer Service
  • Geotechnical Engineering
  • Defense
  • HACCP

About Company

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Network Recruitment specializes in talent solution services in the fields of IT, Finance, Engineering & Supply Chain. Visit our website for more info.

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