Housekeeping Supervisor
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location: LekkiAjah Lagos
Industry: Hospitality / Beach Resort
Employment Type: Full-time
Monthly Salary:
Accommodation: Provided
Experience Required: Minimum of 5 years
Work Schedule: 6:00 AM start time one day off per week
About the Role
We are seeking an experienced and detail-oriented Housekeeping Supervisor to lead and manage all housekeeping operations at our luxury beach resort in LekkiAjah. The ideal candidate will be responsible for supervising housekeeping staff ensuring impeccable cleanliness across all guest rooms and public areas and maintaining a high standard of hygiene and guest satisfaction in line with resort hospitality standards. This role requires excellent leadership organizational skills and a proactive approach to maintaining an elegant and welcoming environment that reflects the resorts premium brand image.
Key Responsibilities
1. Staff Supervision and Training
Supervise train and motivate housekeeping staff to achieve and maintain high performance standards.
Prepare staff rosters and assign daily cleaning duties.
Conduct regular performance evaluations feedback sessions and team briefings.
2. Cleaning and Maintenance Oversight
Ensure all guest rooms public spaces and beach-adjacent areas are cleaned and maintained to the highest standards.
Conduct routine inspections to uphold cleanliness sanitation and maintenance quality.
Report and follow up on maintenance issues with relevant departments.
3. Inventory and Supplies Management
Monitor and manage inventory of linens cleaning supplies and guest amenities.
Ensure proper usage care and maintenance of cleaning tools and machinery.
Prepare requisitions for restocking and ensure cost-effective utilization of supplies.
4. Guest Relations and Service Quality
Respond promptly to guest inquiries requests or complaints in a professional manner.
Ensure guest satisfaction through attention to detail personalized service and prompt resolution of issues.
Maintain positive guest feedback scores and service reviews.
5. Safety Hygiene and Compliance
Enforce company policies and safety protocols within the housekeeping team.
Ensure compliance with hygiene environmental and health standards.
Conduct safety briefings and ensure staff adhere to resort cleanliness and sanitation guidelines.
6. Operational Efficiency and Collaboration
Work closely with Front Office Maintenance and Food & Beverage teams to ensure coordinated operations.
Contribute to developing efficient cleaning procedures and operational systems that enhance productivity and reduce costs.
Requirements
Qualifications
Education:
Bachelors Degree in Hospitality Management Hotel Administration or a related discipline (preferred).
Relevant certifications or diplomas in Housekeeping Hotel Management or Facility Management will be an added advantage.
Experience:
Minimum of 5 years of experience in a housekeeping role within the hospitality industry with at least 3 years in a supervisory or managerial capacity.
Previous experience in a beach resort or hotel environment is highly desirable.
Skills and Competencies:
Strong leadership and team coordination skills.
Excellent communication and interpersonal abilities.
Proficiency in housekeeping operations cleaning standards and sanitation procedures.
Knowledge of inventory management and cost control.
High attention to detail organization and time management.
Ability to multitask and thrive in a fast-paced hospitality environment.
Benefits
Competitive monthly salary:
Free on-site accommodation
Health and wellness support (where applicable)
Performance-based incentives and recognition programs
Professional development and training opportunities
Supportive and structured work environment
Opportunities for career growth within the organization
Company Industry
Airlines and Aviation / Aviation and Aerospace Component Manufacturing
Key Skills
- Computer Hardware
- Computer Data Entry
- Asset Management
- Administration Support
- ACCA
- Content Management
