Residential Operations and Communities Officer (Cradle Coast)

Burnie - Australia

Monthly Salary: $ 92120 - 99891

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Residential Operations and Communities Officer

Exceptional interpersonal and communication skills with the ability to build strong positive relationships
Demonstrated adaptability and a proactive approach to problem-solving in dynamic environment
Full time ongoing role Based in Burnie

About the opportunity

The Residential Operations and Communities Officer is responsible for creating a vibrant and inclusive residential environment at the Cradle Coast Campus with a strong focus on student wellbeing and engagement. This student-facing role designs and delivers programs and events that foster community connections particularly for students in the College of Health and Medicine. Working in alignment with the Residential Communities Strategy the position collaborates with UTAS Sport Student Engagement TUSA and local organisations to promote health wellbeing and participation.

The role involves proactive engagement with residents responding to enquiries in a student-centred solution-focused manner and linking students to broader university services. It requires flexibility to lead activities during evenings and weekends including shared on-call duties to support operational needs. By building partnerships and delivering meaningful experiences the Officer plays a key role in enhancing the overall student experience and strengthening connections between students staff and the wider community.

What youll do:

High quality response to enquiries and accurate timely advice on matters related to student accommodation (including face to face over the phone or via email) and guidance provided to internal stakeholders on servicing the needs of residents.
Effective management of peak and off-peak residential services lifecycle.
Supports all aspects of student financial and account matters.
Ensures all maintenance requests and room inspections are dealt with within allocated timeframes.

What were looking for:

Demonstrated experience in student or community development with a focus on social engagement wellbeing sport volunteering and inclusive student experiences.
Strong organisational and project management skills with the ability to plan deliver and evaluate programs that enhance student engagement.
Excellent communication and interpersonal skills with a commitment to customer service and cultural competency in diverse communities.
Ability to respond to complex student needs with a safety-first people-centred approach aligned with WHS and University policies.

Salary details

Appointment to this role will be at HEO 6 and will have a total remuneration package of up to $116872 comprising base salary within the range of $92120 to $99891 plus 17% superannuation.

How to Apply

This vacancy is being advertised internally only in the first instance to current staff.
In submitting your application you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
To apply online please provide your CV and 1-2-page cover letter outlining your interest in the role skills capabilities and experience. You do not need to separately address the success profile.
For further information about this position please contact Dan Elvin Manager Student Accommodation
Please visit for our guide to applying and details on the recruitment process.
Please refer to the attached Position Description Below for full details.

Position Description - Residential Operations and Communities

Applications close Monday 17 November 2025 11.55pm

The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.

As part of our commitment to a safe and inclusive workplace employment history and police checks may be conducted as part of the selection process.

To be eligible for this position you are required to hold Australian or New Zealand Citizenship permanent residency or a valid visa that enables you to fulfil the requirements of this role.

Required Experience:

Unclear Seniority

Residential Operations and Communities OfficerExceptional interpersonal and communication skills with the ability to build strong positive relationshipsDemonstrated adaptability and a proactive approach to problem-solving in dynamic environmentFull time ongoing role Based in BurnieAbout the opportun...