Staff Systems Engineer

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

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About The Role

We are seeking a highly skilled Staff Systems Engineer with deep technical expertise across VMware Linux and automation frameworks to join our global Infrastructure & Operations team. This role is a hands-on senior engineering position responsible for designing maintaining and optimizing our private cloud environments which underpin mission-critical SaaS products.

The ideal candidate will have extensive experienceoperatingin enterprisedatacenterenvironmentsa strong foundationin Microsoft Active Directory and Windows Server and a proven ability to buildnot just runautomation workflows that improve reliability scalability and efficiency.

You will work closely with other engineering teams (Network Security SRE and DevOps) to ensure the stability and performance of our global platform and drive continuous improvement through automation and infrastructure modernization.

Key Responsibilities:

• Architect deploy andmaintainVMware-based private cloud infrastructure across multiple globaldatacenters.

• Automate infrastructure operationsusing PowerCLI Ansible Python or other automation tools to streamline provisioning configuration and compliance tasks.

• Administer andoptimizeLinux (RHEL/CentOS/Ubuntu)andWindows Serveroperating systems supporting enterprise workloads.

• Integrate andmaintainActive Directoryfor authentication policy and service account management across hybrid environments.

• Collaborate with network and security teamsto manage and troubleshootfirewallrules VPNs load balancers and routing dependencies.

• Support andmaintainF5 BIG-IP and AVI (NSX Advanced Load Balancer)for application delivery and traffic management.

• Ensure system availability performance and securityto meet SLAs and compliance requirements (CIS NIST ISO).

• Participate in on-call rotations and change control processesfor infrastructure incidents and maintenance.

• Document architecture procedures and automationsfor cross-team knowledge sharing and operational continuity.

• Mentor junior engineersand contribute to long-term technical strategy for infrastructure automation and modernization.

Qualifications:

• 10 years of experiencein systems engineering or infrastructure roles with at least5 years at a senior or staff level.

• Expertproficiencyin VMware vSphere (6.x/7.x/8.x) includingESXi vCenter DRS HAvMotion and distributed switches.

• Advanced Linux administration skills(RHEL/CentOS/Ubuntu) including performance tuning system hardening and troubleshooting.

• Strong understanding of Windows Server and Active Directory including Group Policy DNS and authentication integrations.

• Demonstrated experience building automation frameworksusing PowerShell PowerCLI Ansible Python or similar tools.

• Hands-on experience in enterprisedatacenterenvironments including storage (SAN/NAS) networking and monitoring systems.

• Solid understanding of TCP/IP networking email infrastructure DNS VPNs andfirewallconcepts.

• Experience working withF5 BIG-IPAVI / NSX Advanced Load Balancer or similar ADC platforms.

• Familiarity with configuration management version control (Git) and CI/CD pipelines.

• Strong problem-solving and analytical skills with a focus on reliability and scalability.

Nice to Have

• Knowledge ofPure StorageCisco UCS or similardatacentertechnologies.

• Experience withTerraformJenkins orAzure DevOpsfor infrastructure automation.

• Exposure tosecurity hardeningandcompliance frameworks(CIS NIST ISO 27001).

• Experience in SaaS orhighly availableenterprise environments.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}