Recruiting Programs Specialist

Since we opened our doors in 2009 the world of commerce has evolved immensely and so has Square. After enabling anyone to take payments and never miss a sale we saw sellers stymied by disparate outmoded products and tools that wouldnt work together.

So we expanded into software and started building integrated omnichannel solutions to help sellers sell online manage inventory offer buy now pay later functionality book appointments engage loyal buyers and hire and pay staff. Across it all weve embedded financial services tools at the point of sale so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth enabling sellers to capture the next generation shopper increase order sizes and compete at a larger scale.

Today we are a partner to sellers of all sizes large enterprise-scale businesses with complex operations sellers just starting as well as merchants who began selling with Square and have grown larger over time. As our sellers grow so do our solutions. There is a massive opportunity in front of us. Were building a significant meaningful and lasting business and we are helping sellers worldwide do the same.

The Role

As a Recruiting Programs Specialist youll sit at the intersection of recruiting operations and coordination supporting both the systems that keep our hiring engine running and the human moments that define a candidates experience. A large part of your work will focus on managing complex interview scheduling across time zones ensuring every candidate has a smooth and positive experience. Youll also collaborate with Talent HR partners and cross-functional teams to streamline processes maintain compliance and drive improvements that shape the future of our organization. You will report directly into the Global Head of Recruiting Operations.

Your Impact:

In this role youll be responsible for data integrity process improvement and tool optimization across our recruiting tech stack while also coordinating interviews ensuring a seamless and equitable experience for every candidate. This is a hands-on high-impact role for someone who thrives in fast-paced global environments and enjoys switching between detail-oriented execution and strategic thinking.

Recruiting Operations (50%)

• Manage and resolve Talent Ops JIRA tickets ensuring timely and accurate support to recruiters and hiring teams while maintaining a great internal experience.
  
  
• Partner with our compliance and recruiting teams to identify and implement workflow improvements based on operational data and recurring issues.
  
  
• Maintain data accuracy and integrity in Greenhouse Guide Workday and related systems supporting reporting and analytic efforts.
  
  
• Partner with Talent Enablement to deliver training and documentation that drive consistency and adoption across recruiting tools and processes.
  
  
• Collaborate cross-functionally with People Operations Legal and Compliance to ensure hiring practices remain compliant with local and global requirements.
  
  
• Support or lead project-based work that improves how we attract assess and onboard talent at scale.

Recruiting Coordination (50%)

• Coordinate complex multi-time-zone interview schedules across APAC and other global regions ensuring a smooth experience for candidates and interviewers.
  
  
• Communicate promptly and thoughtfully with candidates.
  
  
• Partner with recruiters to anticipate scheduling challenges and proactively find solutions that minimize friction.
  
  
• Contribute ideas to refine processes improve efficiency and enhance candidate and interviewer satisfaction.
  
  
• Champion a consistent human-centered approach to all hiring processes here at Block.

You Have

• 3 years of experience in recruiting operations coordination HR operations or a related function.
  
  
• Strong communication and customer service skills with the ability to engage effectively across cultures and time zones.
  
  
• Exceptional attention to detail and organizational skills you can manage multiple priorities while keeping quality high.
  
  
• A proactive mindset with the ability to spot inefficiencies and propose improvements.
  
  

Comfort with ambiguity and the ability to adapt to changing business needs.

Even better

Experience using the following tools/systems that youll use in this role:

• JIRA
• Greenhouse
• Guide
• Experience supporting or coordinating recruiting in a remote global environment (especially across APAC).
• Familiarity with process documentation tool enablement or recruiting data analysis.
• 1 year of customer service experience or experience using CRM Recruiting
• GEM
• Looker
• Workday

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently without regard to race color religion gender national origin age disability pregnancy gender expression or identity sexual orientation citizenship or any other legally protected class.

Required Experience:

IC