Regional Senior Associate, Cross Border (Air)
Share
Job Location:
Subang Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.
Job Responsibilities
- Oversees the overall performance of current solutions and operations
- Develops competitive freight solutions
- Management of escalations Ad-hoc or Exceptions
- Responsible for vendor lead time adherence
- Billing/financial reporting (timeliness accuracy costing)
- Actively track and trace shipments and update customers accordingly
- Collaborate with Freight team members to innovate around constraints & solutions
- Work with the Ninja Freight team to ensure customer expectations are well-managed
- Coordinate Ninja Freights air freight shipment handling (air freight operation and coordination shipment documents) with sales support and customers
- Support the Regional Manager in sourcing suitable air freight and clearance vendors
- Support the Regional Manager with onboarding and implementation for all vendors
- Responsible for providing operational requirements and input before/during vendor onboarding
- Responsible for monitoring vendor ops performances and key practices
- Remain updated on the assigned regions shipping and customs regulations
- Responsible for producing the WI and SOPs to ensure operations scalability and consistency and equip the team with the right skill set and knowledge to validate vendor invoices.
- L2 escalations - liaison with management (internal and external)
Job Requirements
- Diploma or Degree in Supply Chain/Logistics preferred
- Minimum 2 years of relevant experience in freight forwarding operations or knowledge of Airfreight Export and Import Clearance
- Ability to analyze numerical and cost data effectively
- Strong multitasking skills and ability to meet deadlines across multiple projects
- Strong process mindset with freight forwarding and e-commerce knowledge
- Proven problem-solving skills creativity teamwork and innovation
- Proficiency in Google Office suite
- Proficiency in fr8Labs
- Fluent in English Mandarin and Bahasa Melayu
- Willingness to travel within Southeast Asia
Submit a job application
By applying to the job you acknowledge that you have read understood and agreed to our Privacy Policy Notice (the Notice) and consent to the collection use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the Company) for the purposes set out in the the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Anti Money Laundering
- Access Control
- Content Development
- Flex
- AC Maintenance
- Application Programming
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
