Senior Sales Associate

Job Title
Senior Retail Guest Experience Specialist

Job Overview

As a Senior Retail Guest Experience Specialist at Bobs Discount Furniture youll serve as a trusted guide helping customers navigate their shopping journey with honesty enthusiasm and expert product this advanced sales role youll lead by example on the showroom floordriving sales ensuring customer satisfaction and mentoring peers. Youll embody The Bobs Way while delivering a consistent personalized and service-centric experience every step of the way.

This is a full-time in-store position requiring availability on evenings weekends and holidays.

What Youll Bring to Bobs

At Bobs Discount Furniture we value the unique skills and experiences that each candidate brings. Success in this role is driven by sales expertise interpersonal excellence leadership capability and a deep commitment to customer satisfaction. If youre an inspiring and motivated team player whos passionate about helping others create beautiful spaces youll thrive in this role.

Key Skills for Success

To excel in this role you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Customer relationship building and needs-based selling

• Team collaboration and peer leadership

• Goal setting and self-motivation

• Sales performance and product presentation

• Conflict resolution and service recovery

• Communication listening and problem-solving

• Brand promotion and guest engagement

• Retail showroom readiness and floor execution

Preferred Competencies & Skills

• Commission-based sales experience

• Previous customer service or retail background

• Experience coaching or mentoring peers

• Familiarity with service warranties and financing tools

Who We Are

At Bobs we have fun we love what we do and were growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores were committed to creating a workplace that values skills-based hiring diverse perspectives and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bobs we invest in your growth well-being and career advancement.

Benefits & Perks

• National Medical Dental and Vision Insurance

• Paid Time Off: Vacation Sick Days Holidays Work Anniversaryand your Birthday!

• 401(k) Profit Sharing Plan with a generous company match

• Employer-paid Life Insurance and optional add-ons

• Pet Insurance and Financial Wellness Support

• Tuition Reimbursement and Scholarships for team members and dependents

• Career development through Bobs Blueprint and Workday Learning

• Employee Discount from Day 1 and Hays Perks merchant savings

Our Culture & Core Values

At Bobs we believe in fostering a positive inclusive and skill-driven work environment. Our core valuesHonesty Integrity Transparency Community Safety Diversity Accountability and Funguide everything we do. Were not just a workplace; were a team that supports and celebrates each other!

Minimum Qualifications

• Demonstrated ability to deliver exceptional customer service

• Proven ability to drive sales and achieve goals in a retail environment

• Strong team orientation and problem-solving mindset

• Must be at least 18 years old to be considered for employment

Physical Demand

• Must be able to sit walk stand bend kneel and lift up to 25 lbs. unassisted

• Ability to move objects up to 50 lbs. with or without reasonable accommodation

• Regular movement throughout the store and continuous standing or sitting to perform job functions

Diversity is a Core Value at Bobs

At Bobs Discount Furniture we want you to feel at home. Whether youre shopping with us or a part of the Bobs team we want you to know that you are valued appreciated and free to be who you are. We are committed to creating a place as diverse as the communities we of Form

Expected Base Pay Not Including Potential Commissions Incentive Bonus etc. Opportunities:

It is policy of Bobs Discount Furniture Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race religion color sex age national origin disability pregnancy citizenship veteran or military status or any other protected status in accordance with federal state or local law.

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