Sr Manager, Product Management

Bellevue, WA - USA

Monthly Salary: $ 140500 - 253500

Posted on: 9 days ago

Vacancies: 1 Vacancy

Job Summary

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Sr. Manager of Product Management

Job Description
Are you excited by the opportunity to build the best digital and assisted experiences as part of T-Mobiles industry-leading transformation across apps and web Come help us expand our impact in connecting people to their worldwhether through T-Mobile postpaid Metro by T-Mobile prepaid or one of our other innovative brands. This is your chance to join a team of hard-working product managers who are making the impossible possible!

The Product Managers at T-Mobile are innovators strategists analysts and customer evangelists who guide digital product development from conception to launch. Working in close collaboration with Engineers Designers Researchers Marketers and Business teams the Digital Product Manager aligns priorities and drives a software development roadmap that transforms how we do business across our brands.

The Senior Manager of Product Management Service Experiences will lead a team focused on launching and evolving Digital experiences for customers to manage their accounts and get the most out of their devices and home internet whether that be paying their bill running device diagnostics or setting up their new internet router. They are the Product leaders at the intersection of the wireless industry digital and physical world creating experiences that are on par with the best in tech and that will power Digital and Assisted touchpoints. The Senior Manager must be comfortable operating in a highly matrixed organization where leadership is driven by influence and collaboration. This role is also responsible for hiring and developing a high-performing team of Product Managers to support products and platforms across the T-Mobile digital ecosystem.

Ready for a change Come join us!

Job Responsibilities:

Works in collaboration with VPs Directors peers and team to develop strategy plans and outcomes across T-Mobiles postpaid and prepaid (including Metro by T-Mobile) journeys. Aligns product strategy with business goals across both brands.

Drives cross-functional alignment with Engineering Design Research Marketing and Business Teams to assess and evolve digital selling experiences across T-Mobile and Metro. Prioritizes features and improvements based on brand-specific customer needs and opportunities.

Maintains a solid understanding of the wireless industry Digital and assisted trends and competitive positioning. Evaluates how emerging trends impact customer journeys for both T-Mobile and Metro by T-Mobile and informs roadmap innovation accordingly. May own the lifecycle management of multiple products supporting both brands.

Oversees product vision development of business cases and roadmap execution across customer acquisition upgrade and cross-sell journeys.

Develops and drives change management strategies that cascade the vision and align team goals with corporate and brand priorities. Ensures clarity of purpose across postpaid and prepaid product teams.

Provides coaching and execution guidance to Product Management team ensuring effective delivery of brand-name-aligned experiences.

Drives accountability with T-Mobile and vendor partners for performance funding and service levels. Facilitates cross-brand budget alignment and collaboration to enhance efficiency and cost management.

Required Education and Work Experience:

Bachelors degree in computer science Business Engineering IT or equivalent experience.

10 years of relevant Product Management experience in an agile product development environment.

4 7 years experience managing teams of five or more resources in direct reporting relationship in Product Management organization.

Not Required

Masters/Advanced Degree in Business Administration

Knowledge Skills and Abilities:

Product Lifecycle Management Experience in delivering large and complex

business/technology initiatives. (Required)

Communication Proven ability to communicate with Leadership effectively while employing a high degree of collaboration and influence.

Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)

Business Analytics Strong analytical skills with demonstrated ability to

identify/analyze/synthesize product use data. (Required)

Agile Project Management Experience with Agile backlog/project management

tools. (Required)

At least 18 years of age
Legally authorized to work in the United States

Base Pay Range: $140500 - $253500

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Required Experience:

Manager