Website Project Manager
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Job Location:
Guadalajara - Mexico
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Who we are...
DearDoc provides top doctors with a suite of technology and marketing tools allowing them to run their practices more efficiently so that they can give their full attention to their patients. DearDoc works endlessly to ensure that every practice is given whatever they need to run smoothly and more importantly to continuously grow with new patients. We are a passionate and hard-working team dedicated to the 4500 practices who use our technology and working to innovate the healthcare space each and every day.
Working with teammates all over the world we enjoy the autonomy and innovation of a startup environment where people rally around a shared vision advance quickly within the company and are invigorated by our fun fast-paced culture. Trulywe have a LOT of fun.
Weve been doing this since 2019 and wed like to think were pretty good at it. We are always looking for people who will make us better.
As the bridge between our customers and our products the Website Project Manager is key in soliciting feedback from our customers about our products and platform and getting them live in a timely manner. You will be the Voice of the Customer (VoC) to bring feedback to DearDocs Website Team. The ideal Website Project Manager will be responsible for being in constant communication with our customers overseeing projects to ensure they are completed in a timely fashion and within the objectives proposed.
**RESUMES MUST BE SUBMITTED IN ENGLISH TO BE CONSIDERED**
Must be able to read and write in English
Location: Remote but based in Mexico
Salary: $22k MX - $26k MXN monthly peso salary
Benefits
- Unlimited PTO
- 11 Paid Holidays
- Annual Week off For the Holidays
- Medical Insurance fully covered by Employer
Essential Functions & Responsibilities
- Work with the Website Manager to align on prioritization within the Website team
- Determine and define project scope and objectives
- Work cross-functionally with clients to meet project goals and deadlines
- Develop and manage a detailed project schedule and work plan
- Translating interpreting and briefing customers requests expectations and guidelines
- Identify and remove blockers to enable teams to work productively toward project goals
- Track progress throughout the duration of a project (from definition to launch and beyond) with mindfulness toward dependencies and facilitate effective communication within and across teams
- Provide a weekly recap of project statuses & priorities for the upcoming week to the website team
- Provide project updates on a consistent basis to customers and customer success managers about strategy adjustments and progress
Skills & Background
- Minimum of 1 years experience in a project management customer success or account management role
- Proven ability to manage a large book of business - you are not intimidated by 100 accounts
- Ability to ensure client satisfaction balance customer expectations and negotiate successful resolutions
- Ability to consistently follow up on customer and team member requests
- Strong familiarity with project management software tools methodologies and best practices
- Proven ability to solve problems creatively
- Excellent communication skills both written and verbal
- Strong time management and organization skills
- Experience with Creator Studio Google Analytics Google Ads and Facebook Ads
DearDoc Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. All employment is decided on the basis of qualifications merit and business needs.
We do our best to respond to all applications as quickly as possible. We look forward to reviewing your background and connecting shortly to learn more about you! In the US OUT!
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Digital Marketing
- CSS
- Content Management Systems
- HTML5
- Website Management
- Website Maintenance
- Drupal
- Adobe Experience Manager
- PHP
- SEO
- Web Design
- Wordpress
About Company
Trusted by 5,000+ practice owners. Improve patient experience, streamline admin tasks, generate 5-star reviews, and grow your practice. The DearDoc platform is an all-in-one road to success.
