Customer Service Broker Higgins Insurance, a part of Orbit Insurance Services
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Job Location:
Quispamsis - Canada
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you looking for an opportunity to work within an organization that will recognize your unique abilities to care for clients throughout Atlantic Canada You will be exposed to a fast paced digital focused company that is evolving and constantly growing to meet the demands of group clients/members.
We are actively searching for individuals currently considering a new challenge that will really make a difference in their work lives. Higgins Insurance a part of Orbit Insurance Services is growing their service team within Atlantic Canada and we would love the opportunity to get to know you better.
What Youll Do:
As an Insurance Broker youll play a critical role in helping members navigate their automobile and property policies with confidence. Reporting to the Service Senior Manager youll provide expert guidance assess risk and ensure every interaction is smooth efficient and positive.
Why Youll Love This Role
Engage & Assist: Answer coverage inquiries process policy changes and ensure our members receive personalized professional service every step of the way.
Resolve Challenges with Confidence: Handle concerns with care and professionalism - assessing issues identifying solutions and delivering resolutions that leave a lasting positive impression.
Be the Reason Members Stay & Grow: Build trust and connections by providing valuable insights into our insurance products and services helping members make informed coverage decisions while identifying opportunities for growth.
Leverage Your Broker Expertise: Apply underwriting standards assess risk and ensure policies align with binding requirements - all while maintaining compliance with industry regulations.
Keep Things Organized: Process rewrites maintain accurate records and ensure all insurance transactions are efficiently documented and up to date.
Stay Informed: Work in a supportive learning-focused environment where youll collaborate with management flag key issues and stay ahead of industry developments.
This is more than just a job its a chance to be part of a service-driven team that values expertise problem-solving and member satisfaction. If youre ready to bring enthusiasm broker knowledge and a customer-first mindset to a role that keeps you engaged every day wed love to hear from you!
Qualifications :
Lets Talk About You:
This is the unique blend of skills and experience we would love to see in an ideal candidate:
- Experience in personal lines automobile and property insurance.
- Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
- Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner.
- Superior time management and organizational skills to handle competing priorities.
- Intermediate knowledge of Microsoft Office Suite applications and Epic.
We also consider your potential. If you know you have what it takes to do the job but your experience doesnt exactly match the qualifications above we encourage you to apply and provide us with more details about why you think you would be a great fit.
Additional Information :
Some of the Perks We Offer:
We offer best-in-class pension and benefits total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons youll love working here:
- Rewarding salary and bonuses that truly value your dedication
- Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
- Defined benefit pension plan for a financially confident retirement
- 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
- Access to a wealth of learning resources including LinkedIn Learning for professional development
- Flexible work-from-home and hybrid options
- Unlock your potential with opportunities for advancement
Lets work together! If you are interested in this opportunity please apply online.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business we protect what matters most to our members. As an employer we value what matters most in our workplace. Together this includes fostering a diverse equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however only candidates selected for an interview will be contacted.
#LI-Remote #LI-Hybrid
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Sales Experience
- Presentation Skills
- Time Management
- Customer Service
- Communication skills
- Microsoft Outlook
- Workers' Compensation Law
- Outside Sales
- Underwriting
- Insurance Sales
- Customer relationship management
- Phone Etiquette
About Company
Who We AreWith every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens wh ... View more
