Senior Hub Assistant

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

He kōrero mōu About you

We are looking for a highly motivated individual to join our team of Senior Hub Assistants at the Tai Tonga South Auckland Campus who:

Is strong team player who work well in a team environment and is also a self-starter
Demonstrate good customer service skills
Has the ability to solve problems creatively
Work well in a fast-paced dynamic and professional environment
Demonstrate empathy and care for others
Bring a positive attitude and strong work ethic that align with our values.
Comfortable stepping in to guide and support the team when needed.
Ready to help coordinate tasks and keep things running smoothly

Te Whiwhinga mahi The opportunity

This is a permanent part-time role with a salary range of $56400 - $61700 per annum prorated depending on skills and experience. This role commences on January 5th 2026.

The shift pattern for the role is:

Monday 12pm - 8pm (7.5hrs)

Wednesday 4pm - 8pm (4hrs)

Thursday 4pm - 8pm (4hrs)

Sunday 9am - 5pm (7.5hrs)

Total hours: 23 hours

For more detailed information please refer to the Position Description.

Mō tō mātou rōpū About the team

The Student Hubs team is the physical gateway to Waipapa Taumata Rau The University of Auckland. We provide a welcoming friendly and mana-enhancing service for future and current students across their student journey.

At Student Hubs our work is guided by the following values that reflect our commitment to collaboration leadership learning and community:

Mana Enhancing: Were a place for uplifting interaction
Service Excellence: Were professional accurate and responsive
Manaakitanga: We listen respect understand and care
Whanaungatanga: We connect partner and strengthen relationships
Kaitiakitanga: We guide support and see things through.

We deliver a wide range of services to support students on their journey at Waipapa Taumata Rau University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include:

Guidance and advice on being a student
Navigation of the University systems spaces and processes
Information about study options
Support with applications and enrolments
Library & Student IT services.

Our Senior Hub Assistants provide a high standard of customer service assistance and advice across a wide range of enquiries helping current and prospective students to successfully navigate aspects of their student journey at the University of Auckland. They operate in a front-facing role as the first point of contact for services and provide supervisory support to Hub Assistants.

Ngā āhuatanga kei a mātou What we offer

The University of Auckland is New Zealands leading University and maintains significant computational laboratory and analytic facilities. Auckland is frequently rated as one of the worlds most liveable cities.

The University is committed to providing an excellent working environment through the following:

Flexible employment practices (including working from home and flexible hours)
Up to 6.75% company superannuation scheme
A competitive salary with five weeks annual leave

In addition we also offer career development programs discounted car parking a generous parental leave allowance childcare and other discounts on internal and external services.

For more information please visit Staff Benefits.

Me pēhea te tuku tono How to apply

Applications must be submitted online by the closing date of 19 November 2025 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experience required. Please note that we may close the job advertisement earlier if we find suitable candidates before the end date.

Please reach out to the hiring team via with any questions about the role. Please note we are happy to answer your questions but we do not accept applications by email.

#LI-DNI

Additional Information :

To be considered for this role you must be eligible to work in New Zealand or hold a valid New Zealand work visa.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe inclusive and equitable environment. For further information on services for Māori Pacific women LGBTQITakatāpui people with disabilities parenting support flexible work and other equity issues go to .

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe inclusive and equitable environment. For further information on services for Māori Pacific women LGBTQIATakatāpuiMVPFAFF people with disabilities parenting support flexible work and other personal circumstances go to

Remote Work :

Employment Type :

Part-time

He kōrero mōu About you We are looking for a highly motivated individual to join our team of Senior Hub Assistants at the Tai Tonga South Auckland Campus who: Is strong team player who work well in a team environment and is also a self-starter Demonstrate good customer service skills Has the abil...