Floor Supervisor Lotti's
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
What youll do...
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- You will be the guiding light and the example of setting the Vibe and Tone of The Hoxton Way
- The Hox Standards
- The LQA
- Sequence of Service
- Day-to-Day running of the restaurant Lounge Lobby and Mezzanine
- You will be responsible for the Onboarding on new members of the team
- You will be required to give relevant SOP updates to senior management
- You will be responsible for training and developing the waiters on the floor
- Food Knowledge
- Beer Knowledge
- Wine Knowledge
- Upselling / Suggestive Selling
- Emotional and Engaged Service Management
- You will be responsible for driving Ennismore/Hoxton initiatives
- LQA
- Dis-Loyalty
- Weekly/Monthly/Quarterly Competitions
- You will support the Bar management team when necessary.
- You will conduct team member chats
- Performance Reviews
- 1-2-1 Chats
- Formulate work schedules for the team.
- Maintain inventories and ensure compliance with cash control procedures.
- Complete accounting and administrative reports as required.
- Maintain a positive and friendly attitude at all times.
Qualifications :
What were looking for...
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Have a proactive and foot-forward approach to embracing the responsibility of your role.
- Youre not precious. We leave our egos at the door and help get things done.
- A great ability to problem solve and communicate the solutions consistently and clearly.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- Excellent understanding of Dutch and the English language.
- Strong previous work experience as floor manager or supervisor in a busy and high volume restaurant.
- You are aware of local employment law and health and safety regulations.
- A high level of verbal and written communication skills and competent computer skills.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Fashion Retail
- Microsoft Office
- Customer Service
- Communication skills
- POS
- Retail Sales
- Training & Development
- Mentoring
- Supervising Experience
- Retail Management
- Recruiting
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
