As a member of our Solution Consulting team you will play a pivotal role in accelerating our EMEA revenue growth by supporting CRM CPQ and digital commerce solution sales across a range of industries. You will act as a hands-on technical consultant and strategic advisor collaborating closely with Sales Product Management and cross-functional stakeholders to craft customer-centric solutions. This role combines deep technical acumen with strong business insight to drive high-impact engagements throughout the pre-sales cycle.
What you get to do in this role:
The Advisory Solution Consultant is a senior-level technical expert responsible for developing and positioning tailored solutions during the sales process. Youll guide customers through discovery design and demonstration aligning solutions with their business objectives while helping drive sales performance.
Support sales efforts as a technical and domain expert across CRM CPQ and automation platforms
Lead engaging technical discovery sessions and workshops to uncover customer challenges and use cases
Design and deliver tailored product demonstrations that effectively highlight business value
Build trusted relationships with both technical and executive stakeholders including C-level decision-makers
Provide actionable insights and feedback to Product and Engineering teams to improve offerings
Share best practices reusable assets and industry knowledge with the broader Solution Consulting team
Stay up to date on market trends competitors and emerging technologies
Represent the company at key marketing and customer events including workshops briefings and conferences
Qualifications :
To be successful in this role you have:
7 years of experience in pre-sales solution consulting sales engineering or a similar role
Deep expertise in CRM and CPQ technologies ideally across platforms like Salesforce ServiceNow SAP Oracle Adobe or Shopify
Strong technical understanding of APIs middleware cloud-native architecture and web technologies (JavaScript JSON)
Proven experience conducting technical discovery sessions and designing customer-focused solutions
Excellent communication and presentation skills across technical and business audiences
Strong collaboration skills with experience working cross-functionally with Sales Product Engineering and Marketing teams
Ability to think strategically and operate independently in a fast-paced remote-first environment
Confidence and experience in engaging executive-level stakeholders and influencing strategic decisions
ServiceNow or other relevant cloud platform certifications are a plus
Experience within industry verticals such as manufacturing telecommunications or technology
Travel Requirements: Up to 25% travel for client meetings workshops and events
Language Requirements: English and French fluency required
Additional Information :
Work Personas
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Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
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