Welcome Desk Agent W Prague

Prague - Czech Republic

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

At W Prague we redefine hospitality. Our guests are more than travelers theyre Connectors and were looking for a Guest Relations Agent who thrives on building unforgettable experiences sparking meaningful interactions and setting the stage for a stay thats anything but ordinary.

This isnt your traditional concierge role. This is your chance to be at the heart of the guest journey from personalized pre-arrival outreach to spontaneous WOW moments. Youll curate local adventures anticipate needs and infuse energy into every stay.

What Youll Do:

Be the face of insider access offering curated recommendations on Pragues hottest spots from local art galleries to hidden cocktail lounges
Create personalized experiences and surprises that leave a lasting impression
Manage check - ins check - outs reservations
Maintain accurate guest preferences and feedback in GXP and ensure continuous follow-up and seamless transitions between shifts

Who You Are:

A natural networker with a passion for hospitality and Pragues dynamic lifestyle scene
Fluent in English (other languages a plus)
Experienced in guest-facing roles (1 year preferred) ideally in a luxury or lifestyle environment
Detail-oriented tech-savvy and great at multitasking
Enthusiastic outgoing and always ready to deliver the unexpected

What We Offer:

A chance to be part of one of Pragues most vibrant design-forward hotels
Opportunities to grow within Marriott International
Unique training F&B and travel discounts wellness support and more
A high-energy inclusive environment where individuality is celebrated

Required Experience:

Unclear Seniority

DescriptionAt W Prague we redefine hospitality. Our guests are more than travelers theyre Connectors and were looking for a Guest Relations Agent who thrives on building unforgettable experiences sparking meaningful interactions and setting the stage for a stay thats anything but ordinary.This isnt...

Key Skills

Customer Service
Hotel Experience
Hospitality Experience
Computer Skills
Upselling
Medical office experience
Office Experience
Computer Literacy
Front Desk
Guest Services
Cash Handling
Phone Etiquette

Apply Now

About Company

Marriott Hotels Resorts

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more

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