Change Expert COO Tech & Transformation

As Change Expert in the COO Tech & Transformation organization you will be working closely with change experts and consultants on assignments and deliver COO change initiatives with a global scope to ensure that ING delivers on its strategic objective and external regulatory commitments.

The team

You will be a member of one of the change expert teams in the COO Tech & Transformation organization who report into the Head of Global Change & Transformation (C&T) Capabilities.

The Expert Team COO consists of 12 colleagues. You will be part of an inclusive global change community which develops the global practice and capability of all change practitioners within INGs international network.

Roles and responsibilities

• You successfully lead global (MBB reported) programs throughout all phases of the change life cycle: starting the change (idea/initiation) delivering the change and closing the change.

• You set-up a proper program governance and a clear roadmap with (MBB reported) milestones

• You continuously manage and monitor the program related risks

• You report on progress within agreed timelines ensure quality assurance ensure insight in the critical path as well as dependencies and ensure timely resolution of impediments with help of senior management

• You ensure that the outcomes are embedded in the business as usual

• You actively share lessons learned with your colleagues as we want to be a learning organisation

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on return well back you to develop into an even more awesome version of yourself.

• A program manager with 10-15 years of experience (in lead roles) with delivery of global change initiatives (cross functions and cross countries) in the financial service industry.

• Relevant experience in financial crime prevention data management analytics and artificial intelligence as well as experience with regulatory compliance programs.

• A change professional who brings inspiration positive energy and a can-do mentality and who is a recognised role model in Orange behaviours.

• A good understanding of the legislative framework within which banks operate and the associated regulatory supervisory and data management requirements.

• High degree of resilience organisational sensitivity data fluency and cultural agility.

• Ability to deal with ambiguity a strong focus on results and collaboration.

• Strong skills in planning & alignment senior stakeholder engagement (up to board and executive committee level) and effective communication (in a way that builds interest and commitment at the required level).

• A global mindset and a track record in learning and growth.

• The motivation to coach colleagues on-the-job and take ownership for the development of the global change practice.

• Excellent command of English language (written and verbal) and ability to explain topics and issues in a highly succinct manner.

• Masters degree and relevant certifications (e.g. MSP Agile PgM).

Rewards and benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward Discover what we do and what we can offer you.

Questions
Contact the recruiter attached to the advertisement. Want to apply directly Please upload your CV and motivation letter by clicking the Apply button.