UM Denial Coordinator Licensed Vocational Nurse (LVN)

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profile Job Location:

Houston, MS - USA

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

We are searching for a UM Denial Coordinator LVN -- someone who works well in a fast-paced this position using a collaborative approach the licensed vocational nurse (LVN) denial coordinator will work with Texas Childrens Health Plan (TCHP) medical directors/physician reviewers network physicians and network facilities to ensure consistent clinical evaluation and processing of cases not meeting TCHP medical necessity criteria for reasons of medical necessity decisions. Documentation of these decisions and precise record-keeping of notice to Members and network providers is essential in complying with the legal statute and accrediting standards supporting consumer rights.

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Job Duties & Responsibilities

  • Create understandably worded letters with added citation and criteria as applicable
  • Ensure member letters are grammatically correct with appropriate punctuation
  • Ensure letters are sent in a timely manner to stay in regulatory compliance
  • Generates letters as appropriate (approval denial appeal peer to peer)
  • Reviews cases sent by TCHP Utilization Reviewer to establish of criteria application and time frame of processing meet conditions for denial
  • Teams with the physician team to identify a strategy for action and to be used as well as a choice of guideline citation/response based on the category of denial
  • Validates that authorizations requests are complete and if not collaborate with UM Reviewers and Medical Directors for correction
  • Collaborates with nurse reviewers medical directors external physician reviewers and network providers
  • Established integrity of the review process of denial compliance and policies and procedures managed care and Medicaid through informing and auditing practice
  • Ensures the provision of continuity of care needs as required and serves as an advocate on behalf of members and families for out of network authorization approvals
  • Identifies problems/barriers/opportunities in the process and provides for resolution and revision of plans on an ongoing basis
  • Analyzes requests against regulatory and decision-making guidelines and benefits allowance.
  • Implements action in collaboration with physician reviewer panel and monitors decision making timeliness and processing of denials in accordance to regulatory and accrediting guidelines
  • Serves as a Flex team reviews authorization for inpatient and outpatient requests and processes per established criteria and or guidelines for the appropriate benefit service and level of care or setting for the delivery of care and or service
  • Performs other duties projects and actions as assigned
  • Performs all necessary communication and documentation functions.
  • Communicates with internal staff physicians hospital representatives and other providers on status of case review and due process and explanation of rationale process and regulatory processing
  • Ensures daily monitoring of the denial inquiries
  • Re-fax denial notifications or letters respond to the provider or interdepartmental emails and document in the referral notes as needed
  • Documents all activities and interactions in the electronic and event tracking systems
  • Handles inquiries from providers and other departments in a professional manner.
  • Collaborates with other reviewers medical directors external physician reviewers and network providers
  • Communicates on each case with physicians to establish the best course of action
  • Serves as a liaison with the Texas Department of Insurance for independent review requests
  • Provides community education for other reviewers on guideline application changes and updates
  • Maintains flexible schedule for some evenings and weekends to address potential pharmacy denials
  • Educates physician reviewers and nursing staff on policies and procedures of the Texas Childrens Health Plan managed care and Medicaid
  • Conducts staff and medical director(s) audits on denial activities
  • Established integrity of the review process of denial compliance and policies and procedures of the Texas Childrens Health Plan managed care and Medicaid through informing and auditing practice
  • Performs audits at least annually and quarterly for new hires
  • Provides audits on physician and nursing staff based upon audit findings developing coaching plans based upon findings
  • Daily updates denial log information
  • Assesses trends in denial types or sources quarterly
  • Reports denial activity type and resolution as well as achievement of timely communication standards

Develops and analyzes quarterly reports for the Clinical Advisory Committee Quality Improvement Committee and TCHP Leadership to address outcome data to assist in the identification of improvement opportunities

Skills & Requirements

  • Graduation from an accredited School of Vocational Nursing
  • LVN - Lic-Licensed Vocational Nurses by the State of Texas
  • Required 5 years of Utilization Management experience and a preferred 3 years of Denial or Appeal experience



Required Experience:

IC

DescriptionWe are searching for a UM Denial Coordinator LVN -- someone who works well in a fast-paced this position using a collaborative approach the licensed vocational nurse (LVN) denial coordinator will work with Texas Childrens Health Plan (TCHP) medical directors/physician reviewers network p...
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Key Skills

  • EMR Systems
  • Hospital Experience
  • Acute Care
  • ICU Experience
  • Dermal Fillers
  • Experience Administering Injections
  • Home Care
  • Nursing
  • Botox Experience
  • Critical Care Experience
  • Medication Administration
  • Tube Feeding

About Company

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Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades suc ... View more

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