Copy of CRM Developer Manager

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking a highly skilled and experienced CRM Developer Manager to lead the development customization and optimization of our Customer Relationship Management (CRM) platform. The ideal candidate will oversee a team of CRM developers collaborate with cross-functional departments and ensure the CRM system supports business goals customer engagement and sales operations effectively.

Key Responsibilities:

Lead CRM Development: Manage and mentor a team of CRM developers setting priorities and overseeing project delivery timelines.
CRM Customization & Integration: Develop configure and maintain CRM components (workflows reports dashboards plugins APIs).
Technical Leadership: Set technical standards code review processes and ensure high-quality code across the CRM team.
Business Requirements Analysis: Work closely with sales marketing and customer support to gather and translate business requirements into technical solutions.
System Optimization: Monitor CRM performance troubleshoot issues and implement system upgrades and patches as needed.
Data Management: Oversee CRM data quality integrity backups deduplication and compliance with data protection regulations.
Training & Support: Provide end-user support create documentation and lead training sessions when new CRM features or processes are introduced.
Vendor Coordination: Collaborate with CRM vendors or third-party integrators when necessary.

Qualifications:

Bachelors degree in Computer Science Information Systems or a related field (Masters preferred).
5 years of hands-on CRM development experience with at least 2 years in a managerial or lead role.
Proficiency in CRM platforms such as Salesforce Microsoft Dynamics 365 Zoho CRM or HubSpot (specify based on your tech stack).
Strong experience with API integrations custom scripting (JavaScript Python or similar) and database management (SQL NoSQL).
Familiarity with DevOps tools and agile development methodologies.
Excellent communication leadership and problem-solving skills.
Knowledge of data protection laws (e.g. GDPR CCPA) is a plus.

Preferred Skills:

Certifications in the relevant CRM platform (e.g. Salesforce Certified Developer Microsoft Certified: Dynamics 365 Developer).
Experience with marketing automation platforms (e.g. Pardot Marketo Mailchimp).
Strong project management capabilities (e.g. using tools like Jira Trello Asana).

We are seeking a highly skilled and experienced CRM Developer Manager to lead the development customization and optimization of our Customer Relationship Management (CRM) platform. The ideal candidate will oversee a team of CRM developers collaborate with cross-functional departments and ensure the ...

Key Responsibilities:

Lead CRM Development: Manage and mentor a team of CRM developers setting priorities and overseeing project delivery timelines.
CRM Customization & Integration: Develop configure and maintain CRM components (workflows reports dashboards plugins APIs).
Technical Leadership: Set technical standards code review processes and ensure high-quality code across the CRM team.
Business Requirements Analysis: Work closely with sales marketing and customer support to gather and translate business requirements into technical solutions.
System Optimization: Monitor CRM performance troubleshoot issues and implement system upgrades and patches as needed.
Data Management: Oversee CRM data quality integrity backups deduplication and compliance with data protection regulations.
Training & Support: Provide end-user support create documentation and lead training sessions when new CRM features or processes are introduced.
Vendor Coordination: Collaborate with CRM vendors or third-party integrators when necessary.

Qualifications:

Bachelors degree in Computer Science Information Systems or a related field (Masters preferred).
5 years of hands-on CRM development experience with at least 2 years in a managerial or lead role.
Proficiency in CRM platforms such as Salesforce Microsoft Dynamics 365 Zoho CRM or HubSpot (specify based on your tech stack).
Strong experience with API integrations custom scripting (JavaScript Python or similar) and database management (SQL NoSQL).
Familiarity with DevOps tools and agile development methodologies.
Excellent communication leadership and problem-solving skills.
Knowledge of data protection laws (e.g. GDPR CCPA) is a plus.

Preferred Skills:

Certifications in the relevant CRM platform (e.g. Salesforce Certified Developer Microsoft Certified: Dynamics 365 Developer).
Experience with marketing automation platforms (e.g. Pardot Marketo Mailchimp).
Strong project management capabilities (e.g. using tools like Jira Trello Asana).