Senior IT Manager
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Job Summary
Job Title: Senior IT Manager / IT Team Manager
Department: Information Technology
Reports To: CEO
Location: Doha Qatar
Company: Torba Market
About Torba Market
Torba Market is a pioneering food company with its own production capacity committed to promoting sustainable locally inspired food experiences. As we expand into the cloud kitchen space we are strengthening our digital and technology backbone to support our evolving operational and business needs.
Role Overview
The Senior IT Manager / IT Team Manager will lead Torba Market’s technology function overseeing IT strategy operations and digital transformation initiatives. This individual will manage and mentor the IT teamcomprising a Technical Delivery Manager Quality Manager (IT). The Senior IT Manager collaborates with the Solution & Data Architect who owns architecture and data strategy; IT execution must align to those standards ensuring governance and optimization of technology solutions aligned with business objectives
We are seeking a proactive leader with strong project management stakeholder engagement and system integration skillsideally with prior experience in the F&B industry or startup ecosystems.
Key Responsibilities
Strategic Leadership
Develop and execute the IT strategy in alignment with Torba Market’s business goals including the transition to cloud kitchen operations.
Identify evaluate and implement technology solutions that enhance business efficiency and customer experience.
Act as a key advisor to leadership on technology trends digital transformation and innovation opportunities.
Take care of the IT investment planning
Team & Project Management
Manage mentor and coordinate the IT team (Technical Delivery and Quality) ensuring collaboration with Architect and Data teams.
Oversee all ongoing IT projects ensuring timely delivery within budget and in alignment with defined business objectives.
Ensure clear documentation communication and coordination across IT and business teams.
Monitor vendor performance and manage relationships with technology partners and contractors.
Systems & Operations
Oversee IT infrastructure ERP systems and integrations across supply chain production retail and cloud kitchen platforms.
Ensure data governance reporting accuracy and system security in alignment with enterprise architecture and data standards.
Support implementation and maintenance of enterprise-grade systems such as POS inventory management CRM and cloud-based solutions.
Champion automation analytics and digital solutions to enhance operational efficiency.
Governance & Quality
Adhere to enterprise architecture and data standards while enforcing IT governance and quality controls.
Ensure compliance with IT policies security standards and regulatory requirements.
Oversee IT quality assurance testing and process optimization led by the Quality Manager.
Drive continuous improvement initiatives to improve technology uptime and system reliability.
Qualifications & Experience
Bachelor’s or master’s degree in computer science Information Systems Engineering or related field.
8 years of progressive IT experience with at least 3 years in a managerial or team leadership role.
Proven experience in F&B retail or cloud kitchen environments is highly preferred.
Experience managing multi-disciplinary IT teams and external vendors.
Strong understanding of enterprise systems (ERP POS CRM analytics and reporting).
Experience with cloud technologies data governance and digital transformation initiatives.
Familiarity with agile delivery models and startup environments.
Key Competencies
Strategic and analytical thinking
Strong leadership and communication skills
Vendor and stakeholder management
Project management and delivery excellence
Business acumen and adaptability
Focus on quality efficiency and innovation
Required Skills:
Information Technology Ceo Proactive Clo Coo Team Leadership Cro Cto Cloud Technologies Stakeholder Management Business Acumen Enterprise Architect Vat Inventory Management Erp Ned Quality Assurance Erp System Backbone Analytical Thinking Compliance Entrepreneurial Agile Sustainability Leadership Excel Communication Skill Adaptability Retail Documentation Communication Skills Strong Understanding Digital Transformation Trends Project Management It Governance
Key Skills
- IT Experience
- Business Continuity Planning
- IT Management
- SAAS
- Desktop Administration
- Computer Networking
- Management Experience
- Salesforce
- IT Service Management
- ITIL
- Azure
- Project Implementation
