Operations Manager

West Yorkshire - UK

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Operations ManagerLocation: Phoenix Cleaning Company LeedsSalary: Competitive based on experienceHours: Full-timeAbout Phoenix Cleaning CompanyPhoenix Cleaning Company is a well-established and growing cleaning service inLeeds. We provide top-quality cleaning for homes and businesses. Our workincludes cleaning arenas and sporting venues such as Elland Road as well as arange of other sites. As our company grows we need an organised and hands-onOperations Manager to keep things running OverviewThe Operations Manager will make sure our cleaning services run well each will plan work schedules manage staff handle job quotes and sort out anyissues. This role will free up the business owner from daily tasks so they can focuson Responsibilities1. Work Planning & Scheduling Plan and manage staff schedules. Make sure all bookings are well-organised and efficient. Adjust schedules when last-minute changes or urgent jobs come in. Set up systems to reduce the need for evening work.2. Staff Management & Support Be the first point of contact for staff issues including early morning calls. Check staff performance and provide support feedback and training. Help sort out any problems between staff members. Oversee hiring training and onboarding of new staff.3. Client Quoting & Job Assignments Handle quotes for small-to-medium jobs so the owner can focus on biggersites. Visit sites understand client needs and give accurate quotes. Keep a record of past quotes to improve pricing efficiency.4. Improving Operations Look for ways to make work smoother and more effective. Make sure equipment and cleaning supplies are ready and in good order. Ensure staff follow health and safety rules. Work with management to help the business grow and keep clients Were Looking ForWe want someone who is great at organising and leading a team. You should have: Experience in operations ideally in cleaning or a similar industry. Good problem-solving skills and the ability to handle challenges. Strong communication skills to manage staff and clients well. A hands-on approach and a focus on solutions. Attention to detail and the ability to handle many tasks at once. IT skills including experience with scheduling software and MS Office. A full UK driving licence as travel to sites is Competitive pay based on experience. A key role in a growing company. A friendly and supportive team. Some flexible working options. Training and development to ApplyIf you are an organised and proactive person looking for a rewarding role we wouldlove to hear from you! Please send your CV and a cover letter explaining why youwould be a great fit for this job to email Phoenix Cleaning Company and help us deliver excellent cleaning services!