Learning & Development System Administrator Rocky Mount, NC

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Use Your Power for Purpose
Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in Pfizers mission. As the Learning and Development System Administrator (L&D Admin) you will play a crucial role in improving patients lives by ensuring that our teams are well-trained and compliant with Good Manufacturing Practices (GMP). The L&D Admin is accountable for managing the Learning Management System (LMS) in compliance with Regulatory and Data Integrity requirements and Pfizer Global Procedures. The L&D Administrator is responsible for LMS functions including but not limited to configuration accesses data management and reporting. Additional responsibilities include creation and management of curriculum curriculum assignments deployment of training content optimization of system processes and support site L&D goals with conducting specialized learning activities.

The position will influence and model the transformation process for building a Learning organization by ensuring that our teams are well-trained and compliant with Good Manufacturing Practices (GMP) which includes user-friendly training items and curriculum design in Learning Management Systems that cater to adult learning needs. Your efforts ensure that patients and physicians have timely access to the medicines they need.

What You Will Achieve
In this role you will:

Serve as the system owner for L&D system processes including access provisioning global configuration alignment data quality and user support troubleshooting.

Execute and communicate plans for LMS upgrade projects as required. Member of the Pfizer LMS Center of Excellence.

Establish systematic approaches to ensure compliance with Personnel and Training Management (PTM) activities and documentation.

Assure training records curricula instructors qualification SOPs classification and training modules are current and accurate.

Upload manage and organize training content as per global SOPs and local owner input.

Assure training records and documents are maintained in accordance with Pfizer standards.

Resolve identified LMS issues independently or by escalating as needed.

Oversee curricula catalogs and assignment profiles master data and online content processes.

Prepare status reports/dashboard on system usage compliance and task completion.

Routinely audit LMS and training documentation to ensure data accuracy and compliance.

Develop a comprehensive Site Annual Training Plan including GMP training and other curriculum topics.

Perform site operations assessments and update necessary documents.

Manage technology and resources for effective technical training delivery.

Support Subject Matter Experts (SME) in determining team/area/department training status before assigning GMP tasks.

Collaborate with teams and SMEs to ensure proper training and assessments for Aseptic SOPs and GMP topics.

Partner with Area Supervision to manage learning assessment failures and implement processes.

Create and coach SMEs to develop training materials enhancing site performance.

Investigate learning gap deviations recommend solutions and propose training improvements for continuous improvement.

Maintain knowledge of Good Manufacturing Practices and stay updated on regulatory and compliance issues.

Support the achievement of site Learning and Development initiatives.

Support the site internal and external audits by providing official LMS reports as requested.