Office & Admin Special Intermediate Records Specialist

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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We are a proud equal opportunity and affirmative action employer and we seek applicants with deep connections to the cultural communities to which our students belong. We actively seek and encourage applications from women people of color persons with disabilities and individuals with protected veteran status.

NOTICE OF VACANCY

Records Specialist

Classification: Office and Admin Specialist; Intermediate

Unlimited Full-time

8:00 AM to 4:30 PM (Monday Friday)

*A flexible work schedule may be approved with up to two days remote work per week (if applicable)

Salary Range: Hourly from $20.76 to $27.53; Annually from $43347 to $57483

*Salary placement is dependent on education and experience

The vacancy is posted on-line from Friday November 7 2025 to Monday November 17 2025 at 11:59 PM.

THE POSITION AND THE DEPARTMENT

The purpose of this position is to provide technical and administrative support to the Records consultation with the Assistant Registrar this position maintains office procedures and work systems; responds to new systems or policies; and ensures that data integrity of student academic records is upheld. This position ensures deadlines are met according to the established guidelines rules and statutes. This position works collaboratively with Student Services one stop Student Affairs offices and campus faculty/staff by providing relevant information and technical guidance. All employees of Normandale Community College are responsible for promoting a culture that supports diversity and inclusion in all forms as well as providing excellent customer service continuously to all internal and external contacts.

This position will actively advance the colleges strategic goals including achieving equity in educational outcomes and supporting a culturally responsive and service-oriented culture through individual and departmental efforts.

YOUR QUALIFICATIONS

Minimum: (expected to have to enter job)

• One year experience providing customer service in a fast-paced professional or office-setting
• Skill in data entry sufficient to receive and review source documents compare documents to database information and edit documents
• Skill in word processing sufficient to prepare edit and finalize emails memos reports and/or other documents and types of written communication that are grammatically correct in proper format and free of spelling errors
• Knowledge of customer service practices and principles sufficient to identify each customers needs meet quality standards for services that result in customer satisfaction
• Ability to explain policies and procedures in a clear concise and professional manner to both internal and external customers

Preferred: (desired but not expected to have to enter job)

• At least 6 months professional experience working in a college records office or one year experience in a higher education Student Affairs department.
• Working knowledge of current student information system (Integrated Student Records System) Perceptive Content Minnesota State System related Web Communications and degree audit systems (DARS)
• Ability to write and speak multiple languages especially Spanish Somali Hmong and/or Arabic
• Experience working with students from diverse and traditionally underserved backgrounds and with varied needs
• Analytical and problem-solving skills along with a high level of attention to detail and the ability to work independently

WHY NORMANDALE

Normandale is the largest community college in the Minnesota State Colleges and Universities system annually serving almost 15000 students from a diverse set of backgrounds 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow learn and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.

GREAT BENEFITS PACKAGE

As an agency of the State of Minnesota Normandale offers a comprehensive benefits package including low-cost medical dental vision insurance short- and long-term disability generous vacation and sick leave 11 paid holidays each year employer paid life insurance pre-tax flexible spending accounts retirement plans and tax-deferred compensation plans. Additional benefits include tuition waivers available for yourself and eligible dependents once certain criteria are met.

For information on benefits visit SEGIPs website SEGIP. This position is also part of AFSCME. The outlines many additional benefits provided.

For more information on retirement benefits please view the retirement brochure through MMB.

Equal Employment Opportunity

Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity.

No person shall be discriminated against in the terms and conditions of employment personnel practices or access to and participation in programs services and activities with regard to race sex color creed religion age national origin disability protected veteran status marital status status with regard to public assistance sexual orientation gender identity or gender addition discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.

Reasonable accommodation will be made for applicants with disabilities. If you are an individual with a disability who needs assistance please contact Human Resources at or . Please indicate what assistance is needed.

The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.

An offer for this position may be contingent upon the completion of a background check.

Benefits Information:

At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 - $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pre-tax medical and dental expense (with roll-over option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and well-being of our employees and take work/life balance seriously.

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