As a Treatment & Clinical Coordinator youll be the first point of contact for new patients beginning their orthodontic journey. Your role will involve procuring clinical records assisting clinicians through the consultation process and guiding patients through treatment plans including discussing financial options and ensuring they feel supported and informed every step of the way. Outside of your Treatment Coordinator duties youll be helping oversee clinical efficiencies and assisting the Practice Manager in ensuring the smooth running and development of the clinical space.
Key Responsibilities
- Welcome new patients and assist clinicians through the consultation process
- Collaborate with Orthodontists Practice Manager clinic staff and patients to ensure efficient positive experiences
- Present treatment plans and financial agreements
- Coordinate appointments and follow-up communications with patients
- Liaise between patients and staff
- Maintain accurate patient records and reporting
- Deliver outstanding customer service with empathy and professionalism
- Supervision of the clinical team
- Assisting the Practice Manager with clinical staff development to support clinician needs
Qualifications :
- Previous experience as a Treatment Coordinator within a Dental practice is highly desirable with a comprehensive understanding of dental terminology
- Certificate III in Dental Assisting or Certificate IV in Dental Assisting (highly desirable)
- Experience with dental software is a must
- Strong organisational and communication skills with a patient-first approach
- Leadership experience
Additional Information :
Applying with Us Heres What to Expect!
We know your time is valuable so weve made the first step quick and easy. Once you apply youll receive an automatic email with a few simple questions. Its a relaxed chat no pressure! Answer at your convenience and as soon as we receive your responses well be in touch to keep the process moving quickly.
Check your inbox were excited to connect with you!
Remote Work :
No
Employment Type :
Full-time
As a Treatment & Clinical Coordinator youll be the first point of contact for new patients beginning their orthodontic journey. Your role will involve procuring clinical records assisting clinicians through the consultation process and guiding patients through treatment plans including discussing fi...
As a Treatment & Clinical Coordinator youll be the first point of contact for new patients beginning their orthodontic journey. Your role will involve procuring clinical records assisting clinicians through the consultation process and guiding patients through treatment plans including discussing financial options and ensuring they feel supported and informed every step of the way. Outside of your Treatment Coordinator duties youll be helping oversee clinical efficiencies and assisting the Practice Manager in ensuring the smooth running and development of the clinical space.
Key Responsibilities
- Welcome new patients and assist clinicians through the consultation process
- Collaborate with Orthodontists Practice Manager clinic staff and patients to ensure efficient positive experiences
- Present treatment plans and financial agreements
- Coordinate appointments and follow-up communications with patients
- Liaise between patients and staff
- Maintain accurate patient records and reporting
- Deliver outstanding customer service with empathy and professionalism
- Supervision of the clinical team
- Assisting the Practice Manager with clinical staff development to support clinician needs
Qualifications :
- Previous experience as a Treatment Coordinator within a Dental practice is highly desirable with a comprehensive understanding of dental terminology
- Certificate III in Dental Assisting or Certificate IV in Dental Assisting (highly desirable)
- Experience with dental software is a must
- Strong organisational and communication skills with a patient-first approach
- Leadership experience
Additional Information :
Applying with Us Heres What to Expect!
We know your time is valuable so weve made the first step quick and easy. Once you apply youll receive an automatic email with a few simple questions. Its a relaxed chat no pressure! Answer at your convenience and as soon as we receive your responses well be in touch to keep the process moving quickly.
Check your inbox were excited to connect with you!
Remote Work :
No
Employment Type :
Full-time
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